Data Entry Manager

Roland Monh

***** ******* *** ****: 571-***-****

Gainesville, VA 20155 ******.****@*****.***

EDUCATION

George Mason University – Fairfax, Virginia

Bachelor of Science in Information Technology

Concentration in Information Security

Graduation Date: May, 2012

TRAINING

Senior Capstone Project (Business IT Solution)

Microsoft Office Specialist

CCNA Routing & Protocol (Course Completion)

SKILLS

Proficient in Microsoft Office (Excel, Word, Power Point)

Knowledge of basic computer programming (java, php)

Knowledge of database management (Oracle, PL/SQL)

Knowledge of networking/routing protocol (CCNA)

Knowledge of system security analysis, information assurance, and security

Excellent with personal computer, typing, and data entry

Capable of handling multi-tasks, organized, and detail-oriented

Excellent communication and interpersonal skills dealing with professionals

Proven ability to coordinate and organize priorities to meet operational deadlines

EXPERIENCE

K12 – Herndon, VA

Software Quality Assurance Engineer, April 2013 – Present

Design test plans, scenarios, scripts, or procedures from complex business requirements and specifications

Develop or specify standards, methods, or procedures to determine product quality and release readiness

Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, and error or bug retests

Test integration between systems and analyze data

Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems

Participate with Scrum teams in an Agile environment to establish continuous deployment processes

Walgreens – Centreville, VA

Store Shift Lead, February 2013 – March 2013

Liaison between management and team members

Provided leadership to team members by communicating tasks from store manager

Coached warehouse and vendor orders

Handled daily cash functions

Savvis – Washington, DC

NOC Administrator, January 2013

Responsible for the unit's workflow, work load, support systems, and office support resources

Provided written accounts of work meetings

Processed statistical data entry

Randstad – Herndon, VA

Document Administrator/Processor, July 2012 – December 2012

Processed and verify information associated with prospective student accounts

Developed a student record filing system to meet the needs of education teams

Ensured state compliancy guidelines are met for all incoming enrollment documents

General filing and records maintenance

Performed organizational clerical tasks

T-Mobile – Manassas, Virginia

Retail Sales Associate, October 2007 – April 2012

Identified and troubleshoot phone and computer equipment showing wear and tear as well as during preventative maintenance routines

Documented and provided assistance to support and resolve customers’ concerns

Managed and processed End-of-Day report when store is closed/open making sure it is adequate with the store deposit

Provided administrative support such as filing paperwork, updating databases and consistently keeping track of updated emails

Accounted for and verified inventory count such as receiving/sending packages and ensured proper packaging

Assisted and handled cash registers to provide support to customers

REFERENCE

Available upon request

Contact this candidate