Tommy Ford
Training/ Managing Partner General Manager - Golden Corral
Trinity, FL
********@*****.*** - 334-***-****
WORK EXPERIENCE
Training General Manager
Oversaw daily operation of the restaurant - Florida - March 2010 to February 2015
with 60-85 employees
• Oversaw 3 different units in Birmingham, Dothan and Florence
• As Hospitality Manager increased meal count by 10%
• As Kitchen Manager, sent to other underperforming stores to turn units around • Improved profitability by:
o As GM made a non-profitable store profitable by increasing sales by 2 % over the first year; making CSQ
scores of 90+ out of 100 scale consecutively for 8 months; by 1.5% in 2 years by portion control, working
with vendors
• Weekly profit and loss statement review
• Developed and mentored 7 Hourly employees to Assistant Managers
• Assisted in the administration of all employees and worked with the franchisee's to ensure smooth
openings by training co-workers to maximize revenues
operating Managing Partner General Manager
Golden Corral - Port Richey, FL - May 2008 to February 2015
Annual Sales Volume: $2.5-5.5 Million
General Manager
Applebees - November 1998 to May 2008
Annual Sales Volume: $3.5-4 Million
• Oversaw daily operations with 70 employees
• Increased sales by 15% by training staff thereby reducing turnover and exceeding customer satisfaction
• Reduced liquor cost by .5% and maintained the lowest of the districts liquor cost
• Maintained Food Costs by reducing waste and cook to order food during off peak times
• Implemented recognition programs for the staff resulting in the lowest turnover in the region
• Developed and mentored 2 hourly servers to FOH Managers; 2 Hourly to Kitchen Manager's
Reason for leaving: Growth opportunities
ADDITIONAL INFORMATION
West pasco chamber of commerce 3 years