Monica U. Pinto
***** ** **** ******* *****, FL *3193 Cellular: 305-***-**** Home:
Email: *********@*****.***
SUMMARY OF QUALIFICATIONS
? Strong Organizational Skills ? English, Italian, and Spanish ? Microsoft
Word, Outlook, and Excel ? Detail- Oriented ? Self-Motivated ? Strong
Communication Skills ? Goal Oriented ? Good Problem Solver to make job
easier, to keep clients satisfied and to save money to the company? In-
depth knowledge of typing correspondences, reports and other documents ?
Thorough understanding of making copies of printed documents, and
filing correspondences, reports and records, invoice queries.
PROFESSIONAL EXPERIENCE
Administrative Assistant
07/14/2014-05/29/2015
Communications International - Doral, Fl - 40 hrs/week
Responsible for creating all jobs and take care of units coming in for re-
certification and/or repair
Responsible for attending customers in person and over the phone
Responsible for invoicing/credits
Responsible for filing
Responsible for the inventory control
Administrative Assistant
02/05/2007-03/17/2014
Lloyd's Register North America, Inc. - Miami, FL - 40 hrs/week
Responsible for preparing contracts for clients and maintaining an open
communication with them
Perform general office duties such as ordering supplies, maintaining
records management systems
Perform basic bookkeeping work
Prepare invoices, memos, letters, financial statements and other documents
File and retrieve documents, records and reports
Open, sort and distribute incoming correspondence, including faxes and e-
mails
Prepare responses to correspondence
Assisting the Surveyors with their everyday activities/problems including
JDE, CDL, T&E
Preparing job files, release reports, and printing certificates including
them being signed
Responsible for verifying job completion and sending relevant information
to Houston office for further invoicing if necessary
Recording report of job CN in Excel once job is completed and ready to be
filed
Responsible for clients invoice queries, keeping office forms up to date
and replying to client's e-mails with questions/problem solving
Keeping clients contact information up to date including in the vessel
program as per contract capture
Administrative Assistant
02/25/2000-07/20/2006
RINA USA, Inc. (Marine Classification Society) - Sunrise, FL - 40 hrs/week
Organized and conducted ongoing business of marine classifications of all
kind of ships including commercial, tankers, chemicals, cruise ships, small
boats, fishing boats, and marine engine classification of companies as
Caterpillar, Leroy Summer.
Extensive telephone contact with clients, surveyor and service suppliers as
needed for the full organization of the surveyor's visit on board or to the
company
Organized and conducted ongoing company certifications for ISO 9000-9001,
company audits.
Perform general office duties such as ordering supplies, maintaining
records management systems
Perform basic bookkeeping work
Prepare invoices, memos, letters, financial statements and other documents
File and retrieve documents, records and reports
Open, sort and distribute incoming correspondence, including faxes and e-
mails
Prepare responses to correspondence
Check-In Associate
01/15/1999-01/30/2000
Alitalia Airways and Aeropostal- Miami, FL - Part Time aroun 6 to 7 hrs
depending on flight departure time
Checked in passengers and flight control after take off
Confirmed immigration reservations including weight and balance revisions
EDUCATION
Associate in Science
Miami Dade College- Miami, FL
Bachelor in International Trade
Technical Institute of New Professions- Caracas, Venezuela