Project Manager Management

Healthcare Management Consultant/ Project Manager

AREAS OF EXPERTISE

Ambitious Operations Executive manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives while offering outstanding presentation, communication and cross-cultural team management skills. A high-energy, results-oriented leader with an entrepreneurial attitude with solid experience managing all levels of multiple projects.

Project Management

Performance Improvement

Growth Management & Business Development

Integration of Medical Practices

Experience with Integrated Group Practices

Enterprise Implementations

System Migrations

Project Lifecycle Management

20+ years of management experience.

10+ years of project management experience

SKILLS

Team Building & Leadership

Project Scheduling

Natural leader

Relationship building

Systems implementation

Results-oriented

Multi-unit operations management

Project Budgeting & Cost Controls

Quality Assurance Process improvement

Productivity improvement

PROFESSIONAL EXPERIENCE

M Group Consulting LLC, New York, NY 2012-2015

Dialysis Billing Company

DIRECTOR OF COLLECTIONS/PROJECT LEAD

Project Lead/Process Improvement Projects

oImplementation of new site location

oImplemented electronic billing procedures for the company

oCreated and implemented collection policies and checked the effectiveness of such plans

oDeveloped alternate workflows to create further success of collections

oLed all meetings concerning new projects and status meetings

Supervised all activities related to revenue cycle management

Responsible for twenty (20) billing and collections support staff

Ensured prompt reimbursement policies and that all receivable amounts are collected on time

Evaluate the accounts periodically and record the amount of collection

Identified current and potential problems in proper revenue management

Worked in accordance to the organization's standards, practices and policies, along with the government regulations and standards.

Worked in coordination with all departments to meet organizational goals

Supervised and evaluated the team's work performance

Hired and trained new employees in the collection/finance department

Seven Enterprise Solutions, Inc., Randolph, NJ 2008- 2012

Healthcare Consulting Firm

HEALTHCARE MANAGEMENT CONSULTANT

Primary driving force in the start-up and growth of my self-owned healthcare consulting firm focused on business workflow and process of medical practices and hospitals. Re-engineered business processes and develop policies to enhance medical practices.

Project Lead to spearhead cross-functional initiatives for various healthcare entities in

oOverall Management Processes and improvements

oRevenue Cycle Management

oNew technologies/software implementations

oBusiness Plans

Project Management/Business Analyst

oMonitored team progress and enforced deadlines.

oServed as the single point of contact for project scheduling and changes.

oCollaborated with cross-functional teams to draft project schedules and plans.

oMonitored costs, timescales and resources used

oEnsured that team member responsibilities were defined and understood.

oEstablished and maintained effective communication system.

oPlanned, coordinated and controlled daily operations of organizations.

oImplemented corrective actions.

oTrained and supported users during new system implementations and upgrades.

oOrganized meetings.

oImplemented processes to streamline workflow.

Lifeline Medical Associates, LLC 1999- 2008

Integrated Medical OB GYN Group

CHIEF OPERATING OFFICER/CHIEF INFORMATION OFFICER/PROJECT MANAGER

Proven ability to organize and manage a sizeable health care practice and grow the organization. Played a major role in implementing and assimilation of new medical practice into each organization and served as Project Manager for all new implementations.

As COO, accountable for all facets of the overall operations and project implementations including revenue cycle management, hardware/software implementation, and human resource management of a $40 million-dollar, eighty-provider integrated physicians.

Project Manager/Chief Information Officer

Implemented and managed entire network of over thirty facilities from server room, to router configuration, Citrix Farm, and data distribution.

oLead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

Managed multiple project implementations

oIntegrated twenty physician practices from their current legacy system to Lifeline

oSpearheaded the conversion of entire organization from PM software to PM/HER software along with financial conversion

oNetwork Configuration change from

oDeveloped organizational change management strategies.

oIdentified "bottlenecks" and implemented new and improved processes and policies

oLed cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.

oMonitored costs, timescales and resources used to achieve [Goal].

oCollaborated with design, development and QA teams to build product.

oCoordinated and lead efforts across a large cross-functional team.

oPlanned, coordinated and controlled daily operations of the organization.

oImplemented corrective actions.

oTrained and supported users during new system implementations and upgrades.

Human Resources Project Management

Implemented Human Resource department including staffing, supporting software and development of HR Manual

Operations

Participate in strategic and operational governance processes of the business organization.

Information technology – working with the manager of information technology, ensure the ongoing

Maintenance and updating of information systems and infrastructure, including hardware, software, and ASP applications

Organizational reporting and monitoring: provide guidance and leadership through management of metrics and measurement reporting process

Office management: oversee administrative functions for all offices, ensuring smooth daily operations

Oversee business policies and accounting practices

Review and analyze financial reports

Lead and support organizational budgeting process

Oversee reporting and monitoring of organizational performance metrics.

Women’s Health Connecticut, Avon, CT 1996-1999

Integrated OB-GYN Group

SENIOR BUSINESS ANALYST

Analysis and Solution Definition

oQuickly understands the business issues and data challenges of organization and industry.

oIdentifies organization's strengths and weaknesses and suggests areas of improvement.

oReviews and edits requirements, specifications, business processes and recommendations related to proposed solution.

oDevelops functional specifications and system design specifications for organizational

Technical Recommendation and Testing

oLeads testing efforts.

oEnsures issues are identified, tracked, reported on and resolved in a timely manner.

oWorks with personnel to identify required changes.

oCommunicates needed changes to development team.

Project Execution

oAssists in enforcement of project deadlines and schedules.

oTakes input from supervisor and appropriately and accurately applies comments/feedback.

oCommunicates and applies project standards.

oManages resources in accordance with project schedule.

oConsistently delivers high-quality services to our clients.

oUnderstands the components of running a fiscally successful project.

Medic Computer Systems, Raleigh, NC 1995-1996

Practice Management Software Company

PROJECT MANAGER

Traveled to various medical practices throughout the country training and implementing practice management software through to full life cycle.

Led implementations, training and support of users during new system implementations and upgrades.

Blue Cross Blue Shield of Rhode Island, Providence, RI 1989-1995

Medical Insurance Carrier

BUSINESS ANALYST/CUSTOMER SERVICE SUPERVISOR

Served as Customer service supervisor for customers and claims processing.

Later moved into Information Technology Department to assist in testing, implementation and training of new software.

EDUCATION

Business Administration

Johnson and Wales University, Providence, RI

SOFTWARE

MS Project

Word, Excel, Access, PowerPoint

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