Sr. Consultant

ORACLE E-BUSINESS SUITE ORDER MANAGEMENT SHIPPING ADVANCED PRICING INVENTORY PURCHASING IPROCUREMENT AIM FAST FORWARD MULTI-ORG 11.5.9 11I OM INV PO WSH BOM MACD TSO SFM TELECOMS

PERSONAL DETAILS

CONSULTANT: Revelle Williams

CITY: Mableton, Ga. (15 mins from downtown Atlanta)

TELEPHONE: 770-***-****

EMAIL: ****************@*******.***

CONSULTANT OBJECTIVE: To consult with organizations to develop an understanding of the varied and complex business needs supported by the system. Responsible for determining how changing business needs will affect the system. Understands the full software development lifecycle providing an analytical perspective functionally and technically as well recommendations regarding the evolution of the system.

SUMMARY:

10 years of Information technology experience on SDLC/ERP projects.

Release Management/Change Management Project Lead experience creating change request review meetings, Quality Assurance plans, training plans, logistics of training, and UAT scripts.

Created and rolled out Communication Plans, Stakeholder Assessments, Change Readiness Strategies, and QA Plans for ERP implementations with budgets up to five million dollars.

Project Management experience on ERP Projects creating project objectives, project plans, initiation of projects, change requests, deployment, and facilitating steering committee meetings with all levels of management.

Student Management systems experience on city schools projects managing creating project plan, SOW, etc.

Oracle 11i E-Business Suite experience implementing financial modules, supply chain, order management, and documenting configuration setups.

Business process modeling facilitation validating and documenting current and future state processes and producing process standards, transitioning into final deliverables.

Experience working on web based projects working with Information Architects to create wire frames.

Telecom experience leading project planning for billing consolidation and conversions

Consultant implementation experience on government projects during software implementations and providing services management consulting assisting with software selection process, writing and negotiating contracts, assisting with cost proposals, evaluation of proposals, and vendor demonstration scripts.

Training Rollout creating user guides and training manuals for Clients.

Experience with management consulting services providing clients with strategy for best practices, analysis of vendor demonstrations for software selections, and evaluation of vendor demonstrations.

Experience with data warehousing structuring meta data layers and documentation to illustrate the layouts.

J2EE experience creating application configuration, and interface documentation.

TECHNICAL EXPERIENCE:

Oracle 11i HR and Financials, Remedy, ccManager, SAP uPerform, Microsoft Office Suite 2003- (PowerPoint, Word, TCP/IP, Agile, Visio, Excel, Access, MS Project), Windows NT, Crystal Reporting, Agile, JAVA, ICOMS, RUP, Loadrunner and Winrunner, Sharepoint, ETL Tools (SQL Loader/ Data Loader), SQL, .NET, OO platform, Unix, RUP, Requisite Pro, UML, HTML

PROJECT EXPERIENCE

City of Electric Supply (Current Contract)

May ’14-Present

Kennesaw, Ga.

Solutions Consultant

Provide analysis and facilitation on MDM and PIM projects facilitating requirements workshops to gather requirements, and solution definition.

Convert requirements into a requirements traceability matrix tracking the requirements to design documents and test cases.

Leads coordination of project activities with stakeholders, developers, and architects.

Develops an understanding of the business and resolve data management challenges within the company defined vertical markets.

Create basic data modeling and architectural principles in solution design documents.

Configures object model, workflows, portal screens, business rules & validations for implementation.

Develops test plans and participates in test execution and communicates changes with developers.

Scientific Games Corp.

Epicor 9 Financials/Order Management/Inventory Implementation

Jan. ’13-Dec. 13 (6 Month Contract extended)

Alpharetta, Ga

Project Objective: Epicor 9 Implementation ( ERP Financials)

Project Length/Budget: 6 months-2 million

Deliverables: requirements documents, functional specification documents, configuration workbooks, test scripts

Sr. Implementation Analyst

Led requirements elicitation for AR, AP, Order Management, and Tax with SDLC methodology working with subject matter experts to define and document requirements gathering, and conducted final sessions to validate requirements and perform traceability.

Also worked with additional subject matter experts to create step-by-step configurations, and test scripts for Order-to-Cash, Budget and Forecasting, and Project Accounting

processes for lottery tickets and equipment.

Served as SharePoint point administrator for setup giving access to contributors, approvers, and other users for read-only viewers.

Planned and executed system integration, and user acceptance testing with development of test scripts with pass/fail criteria.

Allscripts Healthcare Solutions

Oracle Business Intelligence Enterprise Edition R12

May ’12-Jan ’13 (6 Month Contract)

Atlanta, Ga.

Project Coordinator

Project Objective: Sales, HR, and Finance Analytics package implementation

Project Length/Budget: 6 months-2 million

Deliverables: functional specification documents, MD40’’s/ MD50’s & Test Scripts

Provided analysis for MDM and Oracle Business Intelligence R12/ HR Analytics and Finance Analytics in data warehouse environment.

Used data extracting, BI, data analysis tools validating data loads for accuracy.

Provided analysis and problem resolution for reporting systems, ad-hoc queries, data warehouse, and business processes.

Created MD40’s and MD50’s functional specifications for 15 subject areas for Finance Analytics and 8 subject areas for HR Analytics to validate the business requirements documenting facts and metrics, attributes and dimensions, and dashboard parameters for development.

UPS Supply Chain Solutions

Global Healthcare Office Systems/SAP

Oct. ’10- May ‘12

Alpharetta, Ga

Release Management/Change Management Project Lead

Project Objective: GHOS implementation-(Global SAP Healthcare Implementation)

Project Length: Perm Position

Deliverables: Release Plan, Stakeholder Assessment, uPerform roles, uPerform documentation including roles, Change Control approvals, organizational change management deliverables including Communication Plan

Led SAP project as Release Manager and Change Manager defining and creating documentation to rollout maintenance schedules, frequencies, changes that required release management, defined release types, and approvals.

Facilitated 2 daily change control Board meetings reviewing and approving SAP transports for development to testing to production.

Developed and documented organization strategy and change readiness assessments.

Managed daily change control process utilizing Excel and approvals working with defects, and transports from development, a QA, UAT, and production environment working with developers and functional leads.

Provided reporting analysis from change management system and utilized Remedy to analyze and submit trouble tickets of change record.

Conducted stakeholder assessment working with executive steering committee for buy-in and awareness and organizational impacts.

uPerform Administrator setting up user profiles, approved access and trained users on the uPerform tool which housed documentation.

Served as SharePoint lead setting up site for internal users to view content and check- in/ check-out as contributors.

Worked with subject matter experts to create workflows, requirements, and test scripts for Order-to-Cash processes for healthcare products.

Performed data extracting, BI, data analysis tools validating data loads for accuracy.

Completed a BABOK methodology class for BA’s defining the six areas of Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation.

Updated repository daily with metrics and results from daily change control and release deliverables at the application level.

Worked with developers and validation/testers to participate in usability testing at key points in design and development processes.

AT&T Mobility, Atlanta, Ga.

Supply Chain/Logistics

Oracle Supply Planning/Order Management

Oct. ’09- Oct. 2010

Atlanta, Ga

Application Support Analyst

Project Objective: Oracle 11i OM/IM/Supply Chain implementation

Project Length: 12 months

Deliverables: Requirements documents, test plans/scripts, monthly and daily reports for supply planners and market planners

Provided tier II Oracle application support in Supply Chain/Logistics with daily interaction with about 100 users daily for Wireless and logistics environment.

Provided daily analysis from BI interactive dashboards assisting end user community to validate system functionality.

Trained users on systems and assisted with system problems in Remedy for Inventory, Oracle Order Management, and ASCP.

Created and maintained project schedules, enhancements, and managed the planning and requirements phase.

Provided clients with service assurance implementing quality control which involved monitoring of the KPI’s.

Used data extracting, BI, data analysis tools validating data loads for accuracy.

Provide heavy analysis using Remedy for trouble tickets in a queue for Oracle users which involve creating SQL queries for problem solving.

Supported product release coordination with system releases and change control procedures.

Provide daily reporting for users to process millions of dollars daily in sales orders to ensure process of draft, forecast, awaiting shipping, picked and release, and shipping for customers to receive equipment for 28 markets throughout the U.S.

Facilitate net meetings with users going through Oracle screens to assist users with systematic problems.

Provide support with Oracle systems issues with understanding of business rules, system functionality, and strategies to resolve user’s issues.

Maximus, Inc., Dallas, TX

Change Management/Project Manager, Management Consulting Division

June ‘07 to Oct ‘09

Client- City of Southlake, Texas (City Hall)/MUNIS Financials/Asset Management/ Utility Billing Project

Accela Asset Management eSuite

Delivery Manager

Project Objective: Maximus Work Order Management/Asset Management implementation

Project Length: Perm

Deliverable: Requirements documents, RFP’s, test plans/scripts/monthly, and daily reports for users, demo script analysis reports

Managed ERP, utility billing, and fleet/asset management projects defining objectives, scope, resources, and stakeholders.

Rolled out change management strategy leading change management daily activities.

Implemented change management strategies with quality assurance, SOP’s, and communication plan.

Supported users to document risks, change requests, and tracked a daily issues log.

Led stakeholder assessments, organizational readiness, and training logistics and planning.

Provided global platform, product development, and implementation analysis and vendor analysis to clients in the sales cycle to include preparing and conducting presentations in response to RFI/RFPs.

Provided status reports and facilitated weekly meetings with directors and city manager for steering committee.

Facilitated business process mapping sessions documenting current “as-is” processes, and future “to be” processes with a gap analysis such as Planning DRC, Planning Permits, and Public Works pre-construction engineering process.

Developed step by step Order-to-Cash test scripts for invoicing, customer payments, cash applications, and deductions.

Test lead for UAT creating test scripts and scenarios in Loadrunner and Load Test for time entry, time maintenance, time processing, payroll processing, HR processing, purchase orders, and invoicing.

Prepared project deliverables, including complex business process improvement recommendations, and gathered and validated requirements and specifications.

Created technical documentation including software and hardware pricing for vendor selection process.

Coca-Cola Company- Atlanta, GA

Project Lead

July ‘06 to June ’07 (Consultant)

Atlanta, Ga.

Project Objective: J2EE Web Implementation/Content and Knowledge Management

Project Length: 12 months

Deliverables: Requirements documents, Wireframes, test plans/scripts/monthly, and daily reports for users, demo script analysis reports

Performed requirements elicitation in Agile environment and analyzed data mining in data warehouse environment working with users.

Performed data extracting, BI and data analysis with BI tools validating data loads for accuracy.

Worked with development team and information architects to create wireframes and application in .NET environment using SQL.

Project Lead for World Wide customer exchange content management project where four websites were consolidated for document and content management for bottlers worldwide.

Worked with project owners to manage content on SharePoint with view and contributor access.

Worked with Director of marketing to provide analysis and data fields’ creation using BI tools for development team documenting and validating business requirements.

Provided weekly status of steering committee ensuring project progression.

Boeing Corporation, Seattle, WA

Mar. ‘06 to July. ’06 (Consultant)

Oracle11.5.10 Supply Chain/ Manufacturing Implementation – (FULL SDLC)

Change Management Lead/Release Manager

Implemented change management methodology for Oracle manufacturing and Oracle EBS supply chain modules at the application, systems, and database levels.

Gathered and validated functional requirements into system design for business owners.

Utilized Remedy system to provide progress reporting and change management reports for trouble tickets, and issues in weekly steering committee meetings.

Trained over 50 users for Oracle Tutor installation and procedural workflow.

Worked with users to create training materials.

Created change control practices and strategies and SDLC concepts.

Designed training curriculum for CRP’s for modules inventory, order management, and bill of materials for Oracle 11i.

Identified issues and problem resolution for users documenting and updating daily issues log.

MARTA (Metro Atlanta Rapid Transit Authority/Headquarters) - Atlanta, GA

Aug. ‘05 to March ’06

Oracle 11i Financials/ Fleet Asset Management Implementation-Transportation

Process Lead

Project Objective: Oracle and Maximus Integration Initiative- Work Order Management/Asset Management /Inventory/Financials implementation

Project Length/Budget: 6 months- 3 million

Deliverables: WBS, SOW, Current state and future state processes, functional specification documents, MD50’s

Test Scripts, application configuration specifications, data mappings

Facilitated and developed business process frameworks and strategies for MARTA bus and rail car operations for executive staff to support the client’s strategic BPM efforts.

Identified inefficiencies and gaps per process recommending solutions and reengineered processes.

Prepared business process models; used Visio to create use case diagrams.

Evaluated and illustrated client/server architectural components for CMDB solutions.

Created metrics and BI reporting with dashboard layouts with filtering of the data and column layouts.

Successfully designed and documented architectures for ITAM system including data mapping with Oracle order management, inventory and supply chain, GIS, and other IT systems and ITIL processes.

Provided data mapping using XML schema linking between the source system and the target source.

City of Memphis (City Hall), Memphis, TN

Jan. ‘04 to Mar ’06 (Consultant)

Oracle11i ERP Financials Implementation – (FULL SDLC)

Delivery Manager

Project Objective: 11i Finance and HR Implementation

Project Length/Budget: 1 1/2 years- 3 million dollar budget

Deliverable: Project Plan, Procedures for all financial modules, 5 organizational change management deliverables including Communication Plan

Responsible for implementing change management methodology identifying stakeholders, readiness assessment, communication plan, organizational change management plan, and risk management assessment.

Created and update project plan with timelines and allocation of resources and budget.

Facilitated steering committee meetings with CIO, Deputy CIO, Directors, and SME’s.

Created and rolled out training plan for Oracle users for Oracle 11i financials implementing adoption and learning change management methodology.

Managed and assisted super users and end users to develop training materials and procedures for financials modules such as Purchasing,, AP, AR, GL, and fixed assets translating into process workflows, student guides, and desk manuals.

Memphis City School Board of Education/Dept of Exceptional Children

Nashville City School Board of Education/Dept of Exceptional Children

Jan. ’03- Jan. ‘04

Chancery Student Management Implementation

Business Process Reengineering Lead

Project Objective: Division of Exceptional Children software implementation

Project Length/Budget: 2 years- 2 million dollar budget

Deliverable: WBS, SOW, Current state and future state processes, requirements traceability matrix

Supervised process team and facilitated daily process workshops for both Nashville and Memphis Board of Education HR, benefits and payroll departments.

Prepared training materials and business process models; used Visio to create use case diagrams.

Provided systems analysis linking data mapping from student management system to JD Edwards financials system.

Miller Zell Inc. - Atlanta, GA

Dec. ’01- Dec. ‘02

Marketing Division- JD Edwards

Sr. Data Analyst

Coordinated functional user meetings to gather requirements and specifications.

Performed data mappings creating queries in MS Access and Excel to create sales orders and financial data daily sending to JD Edwards to create batch files in warehouse.

Created pick tickets/invoices for warehouse employees to ship marketing product to KFC and Taco Bell in excess of 50K per month.

Heavy interaction working with users in development of marketing products and testing procedures to ensure delivery of products and services.

Created KPI metrics and reporting with dashboard layouts with filtering of the data and column layouts.

MCI - Atlanta, GA

Oct. 98- Nov. ‘01

JD Edwards Financials

Sr. Business Analyst

Conducted JAD sessions to gather and document business requirements mapping to traceability matrix for billing system conversion upgrades.

Provided and created month end reconciliation reports for GL journal entries and tax credits for Program Cost Accounting group.

ICOMS Project Lead working with users to upgrade channel lineups from 3.1 to 4.5 creating system parameters, business requirements, business process flows, etc.

Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

Prepared business process models; used Visio to create use case diagrams

Validated technical designs created by IT developers against functional specifications.

EDUCATION/TRAINING

Bachelor of Science – Wingate University, North Carolina

Oracle 11i Training

SAP Jumpstart Training

PMP Training/PMI Member

Organizations I have worked with/for on Software Consulting Projects

Nashville City Schools Board of Education

Memphis City Schools Board of Education

City of Memphis (City Hall)

Advanced Data Concepts

Oracle Consulting

Chancery Corporation

InfoHandler Corporation

Boeing Corporation

Abaris Consulting

Qatalys Inc.

Boeing Consulting

MAXIMUS

IBM Consulting

Solborne

Engenius, Inc.

State of Georgia Dept. of Transportation

Primus

Coca-Cola Company

UPS Supply Chain

Credera

Accela

City of Southlake, Tx.

MUNIS

Allscripts

AT&T

Scientific Games

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