Customer Service Medical

Jacqueline F Berg

**** ******** ***** *********, ** 54126

*******@*****.*** 920-***-****

Seeking an entry level position in Human Resources with a visionary and entrepreneurial employer that will utilize my experience as a leader and Insurance specialist

Employment law Talent Management Employee Retention Leadership Team Building

Training and Development Contracts Organizational Behavior Compensation

Benefits Insurance Payroll Medicare FMLA Liability

WORK EXPERIENCE

Thedacare Insurance Account Specialist

122 East College Ave Ensure reimbursement of Medical

Appleton WI 54912 claims. Specializing in Medicare and

920-***-**** Medicaid Customer service, Resolve

05/2013 to current patient escalated issues. Train employees. Create standard work and policy and procedures

Network Health Plan Medicare Coding Specialist

1570 Midway place Audit review on claims, Review coding

Menasha WI 54952 for accuracy, Review problem claims

800-***-**** coding errors, Work with SIU team for

03/2012 to 05/2013 fraud and abuse claims review. Create standard work

Humana One Claim Review Specialist

1100 Employers Blvd Medical record review

De Pere Wi 54115 Diagnosis review, Benefit review

920-***-**** Claim processing, Claim audit

10/2011 to 3/2012

Apple Creek Orthodontics Accounts manager/Front office Lead

2310 East Evergreen Dr Payroll administration, Financial contracts

Appleton WI 54913 Manage schedule, 401K, Credit check,

920-***-**** Schedule staff, Team building, Retention

8/2008 to 10/2011 management, Health and benefits, Interviewing and hiring, Customer relations, Employee training.

Premier Health SC Financial Manager

1540 Lyon Drive Recruitment, interviewing and hiring.

Neenah WI 54956 Customer relations, Claims and medical

920-***-**** billing. Scheduling staff. Medical record

9/2007 to 8/2008 management. Manage FMLA and workers

Compensation plans.

Thedacare at Home Medical Billing and Coding

3000 E College Review medical records and

Appleton WI 54915 assign medical coding appropriately

920-***-**** Claim review. Accounts receivable

1/2004 to 8/2007 reporting and management.

Winnebago Oral Surgery SC Surgical Technician and Office Manager

1875 W Pointe Drive Manage Fond Du lac office

Oshkosh, WI Coding and claims submission. Assist in

920-***-**** surgical procedures. Schedule staff .

10/2002 to 8/2003 Schedule patients. Accounts receivable

TDC Engineering INC Administrative Assistant

W797 Armstrong Rd Payroll using Quickbooks, Administer

Campbellsport, WI 53010 health insurance plan. Administer

1/2001 to 8/2002 and manage workers compensation

920-***-**** and FMLA. Recruitment and

interviewing new hires.

Education:

Gogebic Community College Business courses to include:

E 4946 Jackson Road Business Law

Ironwood MI 49938 Supervision

906-***-**** Team leadership

Insurance

Associate Degree of Business Speech

Minor in Medical insurance and Coding Business Communication

Graduation date: May 2009

Concordia University Appleton Campus Human Resource management

3232 N Ballard Rd courses to include:

Appleton WI 54911 Staffing

920-***-**** Organizational Management

Human Resource Management

Bachelor Degree Business/HR Compensation and Benefits

Anticipated Graduation date: Oct 2015 Managing Change

Psychology in the workplace

Safety in the Workplace

Intercultural Communications

Employment and Labor relations

Experience in:

Excel, Power point, Epic, Dolphin, MS office and 10 key calculators, Prezi, Halogen

Contact this candidate