Customer Service Manager

R E S U M E

Of

Pious Niroshan K

E-mail: *********@*****.***

************@*****.***

Mobile: + (974-********

Mobile: + (94-754******

PROFILE

Presently looking to progress a career within the CCTV & Access point by joining an exciting and ambitious company that rewards ability and hard work. To be a part of an institution with working environment conducive for personal growth and career advancement and attain a position that would offer job satisfaction and channels for application of knowledge.

Qualified and successfully completed Ticketing course & Hotel Management course. Personal skills include excellent computer literacy, team working, communication skills and ability to achieve tight deadlines under pressure.

To take on a challenge new opportunity, where the focus of my role will identify and progress

Opportunity for sound of Planning. My preference is to work for a forward

Thinking and leading organization, offering challenges and incentives that reflect my contribution in providing excellent business support.

CAREER HISTORY

Co-Op INN Restaurant Sri Lanka.

Receptionist

End of 2006 till 2008

When a customer walks into a restaurant, the first person they usually meet is the receptionist. One of the most vital roles within the business, often acting as a go-between for the diner and other members of the staff, a receptionist must take a professional and polite manner toward customers.

Crow International (Pvt) Ltd Sri Lanka.(CCTV & Access Point )

Assistant Supervisor

End of 2008 till 2011

Ansar Group Of Company Doha, Qatar.

CCTV & Access Point Operator

End of 2012 to Up to date

Computer Literacy:

MS Office

Photoshop

Internet & E-Mail

PROFESSIONAL EXPERIENCE

Competencies:

Experience of working with and handling confidential data.

Able to maintain high standards of work and meet deadlines.

Can accurately enter sensitive computer data and update manual records.

Personal:

A capable team player who is able to liaise with people at all levels.

Easy going and approachable.

Flexible, adaptable and open to change.

Can work on own initiative

Ability to multitask and priorities key tasks.

Interpersonal Skills :

Ability to multitask and priorities key tasks.

Customer Service Orientation

Interpersonal Skills

Team Work

Diversity Relations

Key Competencies:

Diversity Relations

Verbal (Hindi, Arabic,Tamil,Malayalam,English) and written communication skills

Professional personal presentation

Customer service orientation

Information management

Organizing and planning

Attention to detail

Initiative

Reliability

Stress tolerance

Personal Data:

Date of Birth : 10th of June 1990

Country : Sri Lanka

Nationality : Sri Lankan

Gender : Male

Height : 5’ 4”

Weight : 132 Lbs

Pass Port No : N02861875

Date of Issue : 04-04-2011

Date of Expiration : 04 -04-2021

Educational Attainment:

G.C.E. (A/L) Examination in 2009 Commerce

SUBJECT GRADE

Account S

Business Studies S

Economics S

G.C.E. (O/L) Examination in 2006

Religion C

Science S

Social Studies S

Tamil C

Mathematics S

English S

Geography C

Health Science C

Tamil Literacy S

Commerce C

EXTRA CURRICULAR ACTIVITIES

POSTS HELD IN SCHOOL

Member of School Prefect Team

Member of School Volleyball team under 15,17 & 19

Member of School Cricket team under 15 & 17

Member of School Foot Ball Team

REFEREES

Pas:Anton Rajamani, Mr: Clifford

Gestomony Ghospal Church, Account Manager,

Wattala, Jhon Keels Company,

Sri Lanka. Ekala,

Mob: +94-727****** Sri Lanka.

+961-******** Mob : +94-777******

Pious Niroshan K

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