Customer Service Assistant
Resume:
C a n d a ce M . I n gr a m
**** * * * **** Dr ive #104
L exin gt on, K Y 40517
O BJ E C T I VE
To provide quality services to an employer that will symbiotically enhance the employer’s standing as
well as provide a sense of pride and accomplishment for myself.
E DUC AT I O N
1990 - Central Kentucky Vocational Technical School
1991 Lexington, Kentucky
Degree: Business Administration
1985 - Tatescreek Senior High School
1989 Lexington, Kentucky
Degree: General/Diploma
E M P L O YM E NT
June 2014 - Kentucky National Insurance Company
Jan. 2015 Lexington, Kentucky
Title: Customer Service Representative
Duties: Receiving incoming customer service calls, receiving payments for policies,
reviewing coverage with sales agents, and assisted agent and consumers with data entry.
Jan. 2007 - Ohio Casualty Insurance Company
Jan. 2012 Lexington, Kentucky
Title: Assistant Underwriter
Duties: Calculated insurance premiums and quoted based upon applicant’s information,
Assisted underwriter in his/her duties
Aug. 1993 - W.E. Kingsley Corporation/Risk Placement Services
Jan. 2007 Lexington, Kentucky
Titles: Mail Room Clerk, Cancellation Clerk, Commercial Auto Assistant, Property
Casualty Assistant, Switchboard Operator, Personal Lines/Farm Underwriter,
Bond/Claim Assistant
Duties: Filing, Copying, Faxing, Answered multi-line switchboard, provided quotes for
personal lines and farms, Processed bonds/claims, Calculate cancellation premiums
upon cancellation of insurance policies, Process internal/outgoing mail, Processed auto
and casualty policies, customer services duties, many numerous and other varied duties
C a n d a ce I n gr a m R esu m e
P a ge T wo
SK I L L S
• Typing 60 w.p.m • Faxing
• Copying • Word
• Microsoft Office • Extensive insurance knowledge
• Customer Service Skills • Multi-line Switchboard
R E F E R E NC E S
Christina Broughton
Lexington, KY
Tricia Hendren
Richmond, KY
Karen Koeberline
Lexington, KY
Leah Murphy
Durham, NC
919-***-**** (home)
859-***-**** (cellphone)
Margaret Yeary
Winchester, KY
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