Customer Service Sales Associate

Matthew Reyes

*** **** **** ****** *** *B New York, NY 10023 1-347-***-**** ************@*****.***

EDUCATION

LaGuardia Community College, New York, NY

Associates Degree of Arts in Music Recording Technology - 2012

Thurgood Marshall Academy, New York, NY

High School NYS Regents Diploma – 2010

EMPLOYMENT

Lincoln Square Neighborhood Center 250 West End Ave-New York, NY 10023 2/2013 - Present

Maintenance Worker

•Work full time between 38 and 45 hours per week Maintaining facilities, organizing and hosting weekend events.

•Host of duties including but not limited to: Cleaning/Stripping/Buffing of Hard wood flooring, Cleaning/Buffing/Up keep of Tile flooring, and cleaning of building facilities (Offices, Game rooms, and Classrooms)

•Gained experience in event planning and scheduling through responsibilities to coordinate weekend events (Ceremonies/Party's)

Williams-Sonoma 10 Columbus Circle - New York, NY 10019 9/2012 - 12/2013

Sales Associate

•Provided customer service using the knowledge gained from training seminars of various cooking products and utensils.

•Greeting responsibilities including the implementation of inviting sales pitches, and distribution of sample products.

•Also responsible for store up keep and back of house maintenance duties (Unloading Boxes, Limited Product ordering).

UGG Australia 160 Columbus Avenue - New York, NY 10023 11/2010 - 7/2012

Sales Associate

•Provided customer service as sales associate, assisting clients with knowledge of products sold (Footwear).

•Stock duties including unloading boxes, stock room maintenance, and restocking.

Capital One Bank 1999 1st Avenue - New York, NY 10029 3/2009 - 8/2010

Teller/Relationship Banker

•Dual role as Cashier and Banker. Duties included opening and maintaining various types of bank accounts, providing customer service and economic advice to clients.

•Role as financial literacy teacher at workshops for high school students, Participated in competitive budgeting competitions.

COMPUTER SKILLS

•Knowledge of Mac OS X and Vista 7 and 8

•Proficient in Microsoft Offices, (Excel, Word, PowerPoint)

•Versed in operations of Social Networking websites, (Facebook, Myspace, Tumblr, Sound cloud)

•Proficient in basic and intensive Internet Research

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