Customer Service Sales
Resume:
Daniel R. Holmes
*** ** *** * ********, TX. ***60
432-***-****/432-***-**** * ************@*****.***
Personal Statement
I am a very hard-working, diligent and self-motivated individual with a strong desire to learn. With over 7 years of experience in the retail and repair service industries, I have a strong understanding of what it takes to provide excellent customer service. I am capable of being efficient on my own or in a team oriented environment. I never hesitate to take the initiative to ensure tasks are completed on time without sacrificing quality. Because of my strong work ethic, I feel that I would be an asset to any employer seeking a reliable and quick learning individual.
Experience
South Point Pump & Supply / Bobby King Jr. Pump Service (Jan. 2011 - Jan. 2015)
Supervisor: Jaime Dueck (may contact)
Phone: 432-***-****
300 SE 7th St. Seminole, TX. 79360
Pump Technician/ Lathe Operator/ Electrician
Operating metal lathe to thread/ trim/ bore/ drill/ tap/ part: submersible pump shafts, turbine shafts, head-shafts, line shafts, wood-line tubing, stress tubes, pivot pad anchors, wear rings, steel/pvc column pipe, bushings, spacers, impellers, heavy duty pins, and hinges.
Troubleshooting and rebuilding of submersible and turbine water pumps including brands such as: Simmons, National, Goulds, Sunbelt, and Gabriel.
Proficient in use of: fork lift, ditcher, back-hoe, milling machine, hydraulic press, drill press, band saw, grinder/ precision grinder, chop saw, straightening rack, and cutting torch as well as some experience with plasma cutter and mig welding.
Performing inventory counts for routine stock replenishment.
Providing service and customer support in-store and on field visits.
Troubleshooting/installation of pump panels, disconnects, meter bases/loops, TL Precision Point Control systems, TL pivot swivels, hydraulic pumps, flow control valves, alignment springs/cables, hydraulic spool valves, gear-boxes, pivot tires, diesel engine clutches, gear heads, drive shaft lines, booster pumps, butterfly valves, center-drive motors, horizontal electric generator motors, pressure switches, pressure tanks, fuses, HOA’s, push buttons, contactors, relays, overload relays, holding coils, control boxes, breaker panels, and junction boxes.
Wal-Mart Stores, Inc. (Aug. 2008 - Jun. 2010)
Supervisor: Mildred Challenger (may contact)
Phone: 432-***-****
2000 Hobbs Hwy. Seminole, TX 79360
Inventory Control Specialist/Unloader
Use of inventory scanner to perform daily inventory control procedures.
Binning overflow merchandise accurately to ensure efficient re-ordering and shelf replenishment.
Operation of forklift, electronic pallet jack, and stock picker.
Performing random cycle counts and creating pick lists to correct backroom and sales floor on-hands and negative on-hands.
Palletizing merchandise safely and accurately for transport and shipment.
Use of baler to recycle corrugated cardboard and PET plastics.
Unloading and stocking several trucks of merchandise per week.
Creating displays for merchandise.
Follow proper clean-up procedures for non-hazardous and hazardous spills.
Providing customer service throughout all areas of the sales floor.
Performing routine safety sweeps to comply with OSHA regulations throughout entire store.
Johnson Industries/ G&W Auto Parts (May 2005 – Nov. 2007)
Supervisor: Glenn Williams / Bob Elder (may contact)
Phone: 229-***-****
408 N. Patterson St. Valdosta, Ga 31601
Parts Counter Salesman/Warehouse Worker
Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Receive and fill telephone orders as well as walk-ins.
Advise customers on substitution or modification of parts when identical replacements are not available.
Use of computer parts software and catalogs in order to determine replacement part stock numbers and prices.
Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
Unloading, accurately checking-in, and stocking merchandise replenishments.
Prepare sales slips and sales contracts.
Receive cash, debit, and credit payments.
Examine returned parts for defects, and exchange defective parts or refund money.
Palletize freight safely and create shipping labels for transport.
Maintaining positive customer rapport.
References
Bobby King Jr.
Bobby King Jr. Pump Service
Owner/Operator
2305 Hobbs Hwy. Seminole, TX. 79360
Jimmy Gonzales
Wal-Mart Stores, Inc.
Overnight Manager
2000 Hobbs Hwy. Seminole, TX. 79360
Contact this candidate