Customer Service Executive Assistant

Gizelle P. Villagracia

Anyatam, San Ildefonso Bulacan, Philippines

Mobile# 006****-***-****

Email Add: *************@*****.***

CAREER OBJECTIVE:

To secure a challenging position within a progressive and innovative company using my knowledge, experience and communication skills and to make a positive contribution towards the organization, while staying abreast with the current technology and practices.

SUMMARY OF QUALIFICATION AND SKILLS:

•4 years working experience in Administrative work.

•4 years working experience in Hospitality.

•Hardworking and efficient.

•Has the initiative to do things without being told.

•Can work independently without much supervision.

•Can fit well within a group system.

•Strong command over computer skills, Windows & MS Office application

(Word, Excel, Access and Outlook).

•Good verbal/ written skills in English with a professional and friendly telephone

Manner.

•Knowledge in Accounting System and Database.

SEMINARS ATTENTED:

•Executive Leadership and Development Skills

Arabian Vision Personal and Banking Solutions ( Huloul )

Dubai UAE, November 2011

•Certified Personal Assistant Program

Arabian Vision Personal and Banking Solutions ( Huloul )

Dubai UAE, June 2012

•Customer Service Training Program

Heritage Hotel ( Heritage Group )

Manila Philippines, July 2006 – January 2007

•Integrated Course in Hotel and Restaurant Management

Life Saver Maritime Training Centre, INC

Manila Philippines, June 2004 - December 2004

PROFESSIONAL EXPERIENCE

● Executive Assistant to the General Manager

City Garden Grand Hotel

Makati, Philippines

February 2015- up to present

● Executive Assistant

Debt Kollect Company Inc.

Ortigas, Philippines

January 2014 - September 2014

● Executive Assistant to the C.E.O

Arabian Vision Personal and Banking Debt Solutions ( Huloul)

Dubai, UAE

May 2010 – July 2013

● Receptionist

Holiday Inn Downtown Hotel

Dubai, UAE

May 2009 – April 2010

● Receptionist

Holiday Inn Hotels and Resorts

Changgi, Singapore

May 2007 – April 2008

● Waitress

Hongkong Golden Pavilion Restaurant, The Heritage Hotel

Manila, Philippines

January 2005- August 2006

EDUCATION:

•Associate in Hotel and Restaurant Management

Centro Escollar University

Malolos Philippines

CAREER LEVEL:

Career Level: Mid Career

Notice Period to Work: Immediately

PERSONAL DETAILS:

•Nationality: Pilipino

•Marital Status: Married

•Date and Place of Birth: Oct.07,1985 / Philippines

•Age: 29

•Languages: English and Tagalog

•Height: 5’6

• Gender: Female

CHARACTER REFERENCE: (Furnished upon request )

Gizelle P. Pahati

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