Customer Service Care

Roodly Desrosiers

HOME ADDRESS: *** ** *** *** *** 102 Hallandale Beach, FL 33009

Cell phone: 954-***-**** / 305-***-****

E-mail *******@*****.***

High School C.E.S.J.W: Centre D’enseignement

Secondaire Joaceus Wilfrid

1998 – 2001

UNIVERSITY / COLLEGE M.T S: Modern Technology School

2002- 2004: Telecommunication

CONAG / CREPI: Knowledge in Data Processing

2003 – 2004

Excel – Word – Power Point- Windows

Languages: Spoken, Written, Read English, French, Creole

Certificates Obtained: English, Customer Care, Human Resources, Administration

and Logistic.

Work Experiences

Ass. Adm & Inventory Agent

Feb 2003 – Jan 2005 Responsible Stock Keeper

Ass. Of Manutention (Handle)

DPKO / MINUSTAH COMMUNICATION CENTER

UNOPS (United Nations Office for Project Services)

Senior Radio Operator & CUSTOMER Care Agent for MINUSTAH (United Nations Mission for Stabilization in Haiti) from April 25th, 2005 Till Feb 28th 2013

WFP (World Food Program) Customer Service and Management from April 15th,2013 Till Dec 1rst,2013 (Short Term Contract)

(Switchboard,Customer Service broadcasting, making report, make vehicle tracking, call all the personnel to make sure they are safe, manage digital sender,Lotus Notes copy machine, fax)

SEMINAR FOLLOWED AND CERTICATED OBTAINED

UNOPS Security Unit Telecommunication) Radiotelephone Operator course

Jeunesse Pionniere D’haiti

HUMAN RIGHTS

UNITED NATIONS (Plan de Security des NATIONS UNIS & advanced)

IMTC (Integrated Mission Training Center) (CUSTOMER CARE)

REFERENCES

Jean Kennedy DEMOSTHENE

Software Engineer at Motorolla

Cell phone: 561-***-****

Donald APOLLON

Supervisor Security at ELITE PROTECTION SERVICES

Cell phone: 786-***-****

Desir Charles

Taxi Driver

Cell Phone: 786-***-****

Mario Mercier Justafort

Supervisor at Minustah Comcenter North -East Fort-Liberte (HAITI)

Phone: 917-***-**** + Extension: 5801

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