Project Manager Customer Service
Resume:
STACEY M. HOLT
Cincinnati, Ohio 45223
513-***-**** Cell Phone
*************@*****.***
OBJECTIVE
To secure a position in an environment offering challenging and rewarding
experiences, promoting professional growth in a team oriented
atmosphere.
PROFESSIONAL EXPERIENCE
HGC CONSTRUCTION CO. August 2011 – November 2013
(Walnut Hills HS Construction Jobsite Office)
Supervisors:
Tim Walsh (Turner Construction Co.), Sr. Project Manager – 513-***-****
Adam Kuehne (HGC), Sr. Project Manager – 513-***-****
Position: Office Support/Adm. Asst.
MONARCH CONSTRUCTION CO. August 2010 – August 2011
(Clark Montessori Construction Jobsite Office)
Supervisors:
Charles Stewart (Turner Construction Co.), Sr. Project Manager – 513-***-****
Tom Butler (Monarch), President – 513-***-****
Position: Office Support/Adm. Asst.
MONARCH CONSTRUCTION CO. October 2007 – April 2010
(SCPA Construction Jobsite Office)
Supervisors:
Bill Huber (Turner Construction Co.), Sr. Project Manager – 513-***-****
Tom Butler (Monarch), President – 513-***-****
Position: Office Support/Adm. Asst.
Duties for Construction Jobs:
• Answering Phone Calls
• Distribute all incoming and outgoing mail
• Make Mailing & Filing Labels for Contractors
• Typing Meeting Minutes
• Maintaining Office Supplies and Office Equipment
• Copying and Printing for all Contractors
• Scanning Reports and Pay Applications
• Checking in the DCR’s, JSA’s, Weekly Toolbox Talks
• Inputting data from DCR’s into Turnertalk
• Inputting Change Order’s in the OSFC CM Tracking/EDGE Program
• Filing all Safety Documents and making sure the workers had met all safety
requirements
• Sort Certified Payroll for Contractor’s Pay Applications
• Assist Office Manager at Turner/DAG’s main office for ALL CPS Projects
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Stacey M. Holt
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US Bank - Foreclosure Clerk & Administrative 11/1998 to 09/2007
205 West 4th Street
Cincinnati, OH 45202
Dept.: Mortgage & Consumer Finance Dept.
Manager: Barbara Ibold – 513-***-****
Supervisor: Sandra Elder – 513-***-****
Duties:
• Incoming calls on Customer Accounts
• Timesheet input for Mortgage Dept.
• Distribute incoming and outgoing mail
• Input information for Customer Accounts & create Excel spreadsheets
• Take care of Mortgage Companies who need pay off quotes
• Assist the Recovery Dept. with Loan Status
• Account letters to Customers
• Make copies of Customer’s File
Lazarus/Macy’s – Customer Service 11/2004 to 08/2008
505 Vine St.
Fountain Place
Cincinnati, OH 45202
Dept.: Gift Wrap/Cash Vault
Manager: Alan Webster
Duties:
• Answer incoming calls from Customers
• Wrap gifts for Customers
• Work in the Cash Office
• Balance the Manager’s Bank & All the stores Money for the day
• Distribute bank to the Sales Associates for their Cash Registers
Fifth Third Bank 11/1996 to 11/1998
Fountain Square Plaza
Cincinnati, Ohio 45238
Dept: Micrographic Department
Manager: Matthew Combs
Duties:
• Working in the Legal Dept with Lawyers & Customers
• Retrieved copies of checks, visa and mastercard statements
• Did wire transfers
• Made copies of documents
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Stacey M. Holt
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McAlpin’s Dept. Store – Sales Clerk 11/1989 – 11/1996
9681 Colerain Avenue
Cincinnati, Ohio 45251
Position: Clerk - Young Men’s Department
Supervisor: Dave Schlousser
EDUCATION
SOUTHERN OHIO COLLEGE
Laidlaw Avenue
Cincinnati, OH 45237
Course: Fashion Merchandising
Associate Degree – Graduated Fall 1998
UNIVERSITY OF CINCINNATI
University Heights
Cincinnati, OH 45221
Course: General
1 year – Changed Major
WITHROW HIGH SCHOOL
2488 Madison Road
Cincinnati, Ohio 45208
Course: COE – Cooperative Office Education
Graduated, June 1984
REFERENCES AVAILABLE UPON REQUEST
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