Customer Service Sales

Connie Chhay

**** * ******** **. ********, CA ***01 - 626-***-**** - **************@*****.***

EDUCATION

California State University, Long Beach - Long Beach, CA May 2015

Nutrition, Dietetics and Food Administration

WORK EXPERIENCE

Manichi Ramen – Los Angeles, CA

Waitress

December 2014- present

Explained menu items and describing the ingredients.

Served food and beverages to customers.

Prepared checks that is itemized and total meal costs and sales taxes using the POS system.

Chhay Trading Inc – Los Angeles, CA

Secretary/Translator

June 2013-December 2014

Provided Chinese translation for documents that were written in English.

Provided conversation-based translation for the CEO and customers or sales representatives.

Monitored shipping and receiving of supplies and evaluated sales.

Maintained good relationships with suppliers and customers, or potential customers.

Managed company’s expense, accounts payable/receivable, bookkeeping and payroll.

Sushi Sai – Monterey Park, CA

Waitress

July 2011-July 2012

Interacted with customers to ensure customer satisfaction is being met.

Prepared checks that is itemized and total meal costs and sales taxes.

Underworld Productions - San Gabriel, CA

SGV Manager/Promotions Manager

February 2010- July 2011

Ensured the event runs smoothly.

Oversaw and managed an 18+ team of promoters.

Organized special promotions and publicity for events.

Underworld Productions - San Gabriel, CA

Promoter

July 2009-February 2010

Organized special promotions and publicity for events.

Distributed publicity materials.

Managed guest list lines.

Gilly Hicks - Arcadia, CA

Sales Associate

August 2008-August 2010

Ensured that each customer receives outstanding service by providing a friendly environment.

Assisted in processing and replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Participated in inventories.

ACTIVITIES

Students’ Food Science Society, CSULB January-May 2015

Member

Student Dietetics Association, CSULB February 2014–May 2015

Member

Long Beach Organics September 2014-November 2014

Volunteer

Alpha Delta Kappa September 2010-May 2013

Fundraiser, Active Member, Social Chairperson

CERTIFICATIONS, PERSONAL INTERESTS AND SKILLS

Languages: English, Conversational Mandarin

Certification: Serve Safe Certification, HACCP, Food Safety Microbiology

Programs: Microsoft Office (Word, Excel, PowerPoint), Google Drive

Skills: Social Media Marketing, Social Media, Advertising, Event Planning, Public Relations, Customer Service

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