DARREN CROFT

Glendora, CA ***** - 626-***-**** - acqd6n@r.postjobfree.com

QUALIFICATIONS

I have five years’ experience as a Project Manager managing the timely delivery of project deliverables. I coordinated the efforts of teams with members up to 30. I managed projects with budgets up to $6,000,000. I managed project schedules to ensure team resources optimized to utmost efficiency. I have worked directly with Quality Assurance to assure the quality of the project deliverables. I am experienced in database maintenance and data mining. I am an expert in Microsoft Access, Excel, Word and Project.

PROFESSIONAL EXPERIENCE

11/14 to 5/15 Implementation Manager/Business and Data Analyst

Medversant Technologies LLC – Los Angeles, California

Plan and execute implementation of company software and processes with client companies.

Act as a subject matter expert for all Medversant products.

Act as a company liaison between clients and internal resources to accomplish goals.

Provide data analysis and reporting as required to meet client requests.

Facilitate internal and external meetings.

Identify areas for process improvement and create plans to implement those improvements.

Identify and procure sources for external data and integrate that data into company databases.

Analyze the company data for correctness and accuracy.

5/14 to 10/14 Inventory Auditor

RGIS - Ontario, California

Accurately take inventory using dedicated software and hardware to scan and input merchandise information.

Maintain RGIS professional standards to project positive appearance and professional attitude towards RGIS clients.

10/13 to 10/14 Excel & Access Consultant, 1099

Caldwell, Leslie & Proctor, LLC - Los Angeles, California

Provide data and reporting expertise to client.

Create Excel spreadsheets and Access Databases to cover client’s reporting needs.

12/11 to 10/14 Consultant

Cherish Me Creations - Glendora, California

Design and maintain website for Cherish Me Creations

Manage product offerings and inventory

Implement social media advertising

2/10 to 12/11 Project Manager II

Kaiser Permanente – Pasadena, California

Motivated team members and facilitated team meetings.

Led releases of features and shared components migrated to web portal.

Developed project plans which identified key issues, problems, approaches, performance metrics and resources required that improved scheduling accuracy.

Developed and maintained wikis to report department and project status.

Developed a comprehensive report that tracked all projects for the Internet Services Group.

Designed processes that improved development performance and accuracy.

Designed research plans for data gathering and analysis.

Worked with the Creative Services department to design and test the web experience for users.

Worked with the Microsoft Office Suite of applications to generate reports, presentations, business requirements and whatever else was needed for the project.

7/07 to 3/09 Project Manager - Contract

Kaiser Permanente – Technisource Inc. – Burbank, California

Motivated team members and facilitated team meetings.

Promoted strong communication plans to improve project visibility and transparency.

Led and provided technical leadership to data integration projects, which required setting the strategic direction for the projects.

Created a Daily Systems Status Report that allowed us to better maintain our vendor relationship with Accenture and promoted stronger performance from them.

Developed project plans which identified key issues, problems, approaches, performance metrics and resources required.

Designed processes to address identified problems.

Designed research plans for data gathering and analysis.

Worked with the Microsoft Office Suite of applications to generate reports, presentations, business requirements and whatever else was needed for the project.

6/06 to 5/07 Project Manager I

First American Real Estate Solutions – Santa Ana, California

Managed multiple data integration and reporting projects of a highly complex nature requiring independent analysis and detailed knowledge of departmental procedures and workflow.

In addition, developed and managed the project schedules to meet corporate goals, acted as lead analyst on the projects to gather data, document process flows, and make recommendations on the findings.

Coordinated the implementation of new back-end infrastructures and web site features and functions. Managed the technical details, timelines and milestones.

3/04 to 6/06 Business Analyst I

AMC Mortgage Services - Orange, California

Identified and defined opportunities for enhancements to existing systems to improve production or workflow.

Composed detailed specifications of user needs and basic system design to modify systems and/or user interfaces.

Researched related industry best practices and benchmarks to innovate new strategies and expand management’s perspective.

Functioned as liaison for business units to IS and other areas within the organization by defining business and functional requirements.

Researched user requirements, operational procedures, and problems using interview and other data collection methodologies.

Analyzed and determined the root causes of process weaknesses and recommend tactical or system changes to improve flow and performance.

Wrote detailed business specifications to be used for creating technical specifications.

Provided supporting examples and/or documentation such as screenshots to demonstrate basic design.

Participated in the analysis, planning, testing, documentation, and production implementation phases of medium to large system changes.

Identified and communicated potential issues and opportunities to Project Manager.

Used Six Sigma methodologies to address process improvement opportunities.

EDUCATION

3/13 to 2/15 Master of Business Administration - Currently attending

University of Phoenix, Pasadena, CA

Master of Information Technology

American Inter-Continental University, Los Angeles, CA

BA – Mass Communications

California State University, San Bernardino, CA

Computer Skills

Access, Excel, Powerpoint, Illustrator, Photoshop, Word, SQL

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