Customer Service High School

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

GREGORIO ORTIZ

***** ******** ******, ** ******, CA 91744 C: 626-***-**** **************@*****.***

Lead bringing extensive experience in high-volume warehouse operations, including logistics, distribution

and inventory management. Spanish-speaking Freight Handler with transportation and logistics background.

Trained in warehouse safety standards and procedures. Reliable and hardworking warehouse operator

committed to getting each job done as quickly, efficiently and safely as possible. Reliable and hardworking

warehouse operator committed to getting each job done as quickly, efficiently and safely as possible.

Efficient multi-tasker

Team leader

Shipping and receiving

Current Forklift Certification

Basic administrative knowledge

Bilingual in Spanish

Skilled problem solver

06/2015 - 06/2015

Maintenance

Key Skilled- Unical Aviation - City of Industry, CA

Checked, tested and replaced faulty components, circuit modules and printed circuit boards.

Logged detailed and thorough records of maintenance performed.

Served as first responder for all facility and equipment issues.

Inspected and repaired chillers, fan and coil units and window-mounted AC units.

Submitted work orders to the manager on duty.

05/2015 - 06/2015

Load/Unload

Adecco- Williams Sonoma - City of Industry, CA

Loaded and unloaded ship cargo.

Sorted cargo before loading and unloading.

02/2015 - 04/2015

Order Picker

Aimo Wireless Inc. - City of Industry, CA

Loaded and unloaded pieces into boxes for shipment.

Sorted cargo before loading and unloading.

Used item numbers to properly stock warehouse.

Pack and ship UPS orders

Pick orders for multiple customers

02/2014 - 02/2015

Warehouse Worker

24Hr. Personnel- K-1 Packaging Group - City of Industry, CA

Cleaned and maintained the warehouse in compliance with OSHA safety standards.

Tracked time spent on assignments each day for productivity reporting.

Operated forklifts and other heavy machinery safely.

Strip boxes while using power tools.

Coach the new comers workers

02/2012 - 02/2014

Warehouse Lead

24Hr. Personnel- Universal Warehouse - City of Industry, CA

Loaded and unloaded pieces into boxes for shipment.

EDUCATION

Trained staff on material handling processes to reduce shipping times.

Built a motivated warehouse team of 8-50 well-trained staff.

Forecasted manpower requirements based on daily workload and company targets.

Attached identifying tags to containers.

Unload 50 lbs.

08/2010 - 02/2012

Retail Store Associate

Goodwill - West Covina, CA

Greeted customers and ascertained customers' needs.

Helped customers with questions, problems and complaints in person and via telephone.

Stocked shelves and supplies and organized displays.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and

efficiently.

Built long-term customer relationships and advised customers on purchases and promotions.

Helped drive sales goals and achieve monthly quotas.

Completed Some Credits: Accounting

DeVry University - Pomona, CA

2010

High School Diploma:

West Covina High School - West Covina, CA

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