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Customer Service Office

Location:
Lawrenceville, GA
Posted:
June 23, 2015

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Resume:

Erin N. Barnes

404-***-**** acqd1h@r.postjobfree.com

June 23, 2015

Could Open Systems, Inc. use a self-motivated team player, with great interpersonal skills? If this is the candidate you are looking for, than I am the perfect match. I have a professional attitude and can offer a great mixture of enthusiasm and proficiency to any task assigned.

Please review my resume for more details on the following qualifications

●Bachelor’s degree

●5 years of recruitment experience

●10+ years of clerical and customer service experience; and handling confidential information

●Detail oriented, the ability to multi-task, and time management skills

●Exceptional verbal and written communication skills

I would appreciate the opportunity to share my knowledge, skills, and abilities with Open Systems, Inc. Please feel free to contact me at any time. I look forward to meeting with you soon.

Sincerely,

Erin Barnes

ADMINISTRATIVE SUPPORT * CLERICAL * CUSTOMER SERVICE

OBJECTIVE Seeking an Administrative Support position with a company where my education, experience and enthusiasm will be utilized to the fullest

SKILLS

Possess 10+ years in administrative support and customer service

Personable, confident, and highly motivated with a strong work ethic

Handle multiple projects and details simultaneously

Excellent interpersonal and Customer Service skills – work well with diverse populations

Independent thinker; initiate tasks and follow through to completion

“Can Do” approach to different and diverse software packages; including MSWord, Excel, PowerPoint, and Outlook

PROFESSIONAL

EXPERIENCE

ITT Technical Institute, Duluth, GA

Admissions Representative Oct 2013 – Present

Follow-up with prospective students

Conduct admissions interviews

Conduct campus tours

Event Coordinating

S3 (Student Information System)

Georgia Gwinnett College, Lawrenceville, GA

Enrollment Management (Temporary Position) May 2013 – Sept 2013

Assisted students and the general public with inquiries over the phone

Counseled students in reference to Admissions and Financial Aid

Banner (Student Information System)

Trained new employees in Call Center

Lanier Technical College, Cumming and Oakwood, GA

Receptionist (Temporary Position) Dec 2012 – May 2013

Answered multi-line switchboard and properly directed phone calls

Assisted students and the general public with inquiries

Scheduled and assisted students with Compass Test

Received and recorded tuition, testing and transcript payments

Created student identification cards

Banner (Student Information System)

Healing Waters Spa and Cosmetic Clinic, Corporate Office, Duluth, GA

Office Manager and Purchasing Agent Jul 2012 - Nov 2012

Answered multi-line switchboard and responded to heavy email traffic

Opened mail and distributed to the appropriate departments

Managed calendar and scheduled all appointment for CEO

Handled confidential information

Purchased spa and office supplies

Managed relationships with vendors

Controlled cost of purchases for each Spa

Made travel/hotel arrangements

Created and edited official documents and managed employee files

Faulkner University of Mobile, Mobile, AL

Admissions Counselor/Recruiter Nov 2007 – Aug 2010

Handled multiple tasks simultaneously

Entered Data and filed

Created and completed academic files

Recruited and advised students of admissions and degree requirements

Evaluated transcripts for admissions and program entrance

Coordinated campus events with management staff

Provided assistance to all offices which includes Business Office, Registrar Office Financial Aid Office and assist with duties when necessary to the Director’s Office

Participated in training assistance with small staff of student work studies

Dispensed and received documents such as applications and invoices, and verified them to ensure accuracy and completeness

9th Reconnaissance Wing Headquarters, Beale A.F.B., CA

Administrative Assistant, Protocol Office Jun 2000 - Aug 2004

Answered multi-line switchboard and filed

Created invitations for Base Commander’s special events

Composed and reviewed correspondence to higher echelons, other agencies, business associates & personal acquaintances

Greeted upper echelon and coordinated special military events

Planned and supervised visitation for the arrival of upper military echelons

EDUCATION University of South Alabama, Mobile, AL

Bachelor of Business Administration: Management, 2007

Yuba Community College, Marysville, CA

Associate of Applied Arts, 2004



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