Project Support

GARY FLAVIN

• E-MAIL: *****@****.*** • TEL 337-***-**** •

IT Support

Focused and dynamic Systems Specialist with extensive experience in computer network operations, specializing in

A/S400, Mini, Mainframe or Micro Computers. Excellent achieve ments with aptitude for assessing corporate needs

and delivering programs that meet goals and remain in budgetary guidelines. Qualifications include: Strong analy sis

skills that include insight on successfully applying technological solutions and best practices to resolve business

issues, while improving overall efficiency. Use organization skills including the ability to successfully direct talent and

resources to optimize performance.

PROFESSIONAL EXPERIENCE

IT Support

NATIONAL OILWELL VARCO, Houston, TX 2008 – PRESENT

Provided configuration and support for various desktops, laptops, printers, and various peripherals.

Analyzed and resolved software, hardware, and communication issues.

Successfully completed a Windows XP and Office 2007 rollout, project was on -time and within budget.

SYSTEMS SPECIALIST II

GRANTPRIDECO, The Woodlands, TX 2000 – 2008

Provided configuration and support for various desk tops, laptops, printers, and various peripherals.

Analyzed and resolved software, hardware, and communication issues.

Successfully completed a Windows 2000 rollout, project was on -time and within budget.

SYSTEM TECHNICIAN

AMERISAFE INSURANCE CORPORATION, DeRidder, LA 1999 – 2000

Provided support for numerous desktops, laptops, and network issues.

Configured various hardware and software programs to ensure system compliancy and stability.

Supported Information Systems issues throughout the W AN.

Attended meetings to assist with determining goals and solutions.

Coordinated the completion of a settlement for Corporate owned Toshiba laptops.

TECHNOLOGY

MACHINES: IBM PC/COMPATIBLE, IBM PS2, IBM A/S 400, DEC, IBM Mainframes, Dell, HP, etc.

LANGUAGES: BASIC, VISUAL BASIC, and COBOL

PROGRAMS: MS Office 2010, Cognos, Oracle, Visio, MS Project, IBM Client Access, IPASS, IBM iSeries,

W inzip, Most Microsoft programs

OPERATING SYSTEMS: DOS/VSE, MS/DOS, Novell, OS/2, VAX/VMS, Windows up to and including Windows 8

EDUCATION

Attended McNeese State University and Community College of the Air Force

Associates Degree, Sowela Regional Institute, Lake Charles LA (1993)

CERTIFICATIONS

CompTia A+ (2004)

Network + Certification Course C-Trec (2005)

CompTia Security + (June 2014)

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