Customer Service Administrative Assistant

** * ******* **., ***********, NY *****, 845-***-****

********@*****.***

ANN CENNAME

Objective: to secure employment with a Customer Service environment where my skills and

experience will be an asset to Your Company

Experience:

2004 – Present Don Bosco Retreat Center, Stony Point, NY

Administrative Assistant

Directed day to day operation of retreat center

- Supervised seven staff members

- Managed all aspects of food services

- Handled all financial transactions

- Participated in fund raising and promotion

- Recruited and trained volunteers

- Developed relationships with vendors and contractors

- Provided warm and caring hospitality to all guests

- Reported to the Coordinator all concerns regarding the center

Created reservation forms and invoices

Received payments

Produced financial reports

Maintained contact with group coordinators throughout the reservation process via email or

phone calls

Purchased necessary food and supplies

Provided excellent hospitality

- Fostered a warm, home-like atmosphere

- Co-ordinated and set up meeting spaces for multiple groups

- Provided a clean and safe environment

- Planned menus and prepared healthy home cooked meals

Marketed and developed the retreat center

- Maintained web calendar and data base for quarterly newsletter

- Supervised housekeeping and maintenance staff

- Encouraged and supervised volunteers, recruited new volunteers

- Assisted with programming

- Conducted tours of the facility

1997-2003 General Nutrition Center

Store Manager

- Supervised the daily Operations of A Nutrition Store

- Supervised 4 staff members

- Fostered a welcoming and warm environment for all customers

- Handled all financial reports and reported all correspondence and

communications

to the Store owners

Education:

Rockland Community College, Suffern NY 10901

-Business Management Program 1976-1978

North Rockland High School 1976

References:

I would be happy to provide references once it has been determined that I am a serious candidate

for the position.

Contact this candidate