Customer Service Manager

** ******* *, ****** *****, FL ***** 626-***-**** **********@*****.***

Luz Kobayashi

Objective

To secure a full time job with a dynamic and growing company.

Experience

****-****

Service Packing Co

Los Angeles, CA

Assistant of Quality Control Director

In charge of Quality Control Technicians

Evaluation of final product in accordance to customers specifications

Interviewing potential new employees

Head of training, writing and implementing of safety procedures for the company

Dealing directly with USDA Inspectors

Purchasing of supplies that are required for product safety

2004-2011

United Food Group

Los Angeles, CA

Safety Manager

In charge of writing and/or reviewing safety procedures in compliance with CAL OSHA regulations

Head of employees training and implementation of safety procedures

Schedule walk-through inspections and accidents investigations

Report accidents to Worker’s Compensation Insurance

Maintain OSHA Log 300 updated.

Dealing with WC attorneys, and Subpoena of documents

Official translator (including legal documents and company policies)

2011-2012

AFA Foods

Los Angeles, CA

Safety Manager

Same as above

2012-2014

ProPortion Foods, LLC

Los Angeles, CA

Safety Manager

Same as above

Education

1975-1980

Universidad Inca Garcilaso De La Vega

Lima, Peru

Business Administration Bachelor

2003-2006

CALOSHA Compliance Officer – Cal State Dominguez Hills, Carson, CA

References

References are available on request.

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