IT Business Analyst & Project Manager
Resume:
SUMMARY
Seeking a position as IT Business Analyst, with more than 20 years of experience with software application design, development and support, willing to contribute in all software business phases. Proficient in multiple business disciplines/functions.
SKILLS
IT Business Analyst, System Analyst, Systems Documentation, Systems Diagramming. Technical Writing
Capacity Planning, Disaster recovery And Business Continuity Planning
Project Management, PMBOK (In certification Process)
Knowledge of Six Sigma / Lean Processes/HP ALM
Technical experience with the SDLC, Waterfall, Agile project, Iterative, Process Review
Language : Spanish & English ( Brazilian Portuguese, essential)
Programing Languages : Cobol, SQL Server 2008, HTML, CSS, Basic level
Operating systems: Windows XP, 7, Unix, Linux Ubuntu
Anti-money laundering, Bank Secrecy Act, compliance.
Applications Developed:
oAccounting applications :GL,HR, Payroll, inventory control, A/R,A/P, financial accounting sys
Operation applications : Certificate of deposit, bank loans, budget control, sales statistics, sales forecasting, capital budgeting cash flow, capital management, billing system, point of sales and COTS
Microsoft Suit : Office 2007,Microsoft Project 2007/2010,, Visio 2007, SQL Server 2008
Computer Associate : Clarity PPM
Artifacts : BRD, BRL, FRD, U.A.T, Use Case (As Is & To Be), Use Stories
Business Case Development, Root cause analysis, Business Gap Analysis, Process flow modeling
Requirement elicitation, Documentation, SME, Process Mapping, Process Improvement & Process management
PMO, Virtual Teams(onsite and offshore teams), Multicultural teams, multi horary zones
EXPERIENCE
Regalii (Oversea billing Payment Service) (New York, N.Y.) (November 2013 – April 2014)
Responsibilities: Role: Sr. IT Business Analyst\Project Manager (Contract)
Lead Gathered requirements through interviews (Inside and\or Remote), meetings, and existing documentation for the projects (Web POS, Virtual stores by Countries, Account payable \ Country-Store)
Serving as a liaison between the business (Treasury, Accounting, Complaint)
Lead the Initial requirements of U.A.T assessment
Analyzing End to End business processes, Business Cases, BRD, BRL
Develop Use Case, Use Stories, Root problems, Business Cases, BRD (As –Is and To – Be), BRL.
Conducting a requirements presentations (Inside and\or Remote Presentation using WebEx) (English & Spanish)
Conduct the Initial Requirements of Risk Assessment development
Developing the projects scorecard
Process Mapping, Swim Lane Flowcharts, Service Blueprints using MS Visio
Gap Analysis, RASCI chart.
Budget Projects $321,000
Cognizant \ Wal-mart (Consulting, Software Services) (Bentonville, AR) (February 2013- Sept 2013)
Responsibilities: Role: Sr. IT Business Analyst (Contract)
Lead Gathered requirements through interviews (Inside and\or Remote), meetings, and existing documentation for the projects (DSS Countries filter, POS Card Refunds, POS Accumulated Store Sales, Retail Link Invoice Number)
Serving as a liaison between the business (Treasury, Accounting, Complaint, Marketing, Logistics, Operations) and technology areas (Systems Analyst, Programmers, Testing team)
Developing the IT Business Analyst Plan
Lead juniors B.As ( Two (2) B.As DSS Countries filter, One (1) B.A POS Card Refunds, One (1) B.A POS Accumulated Store Sales, One (1) B.A, Retail Link Invoice Number)
Lead the Initial requirements of U.A.T assessment
Oversee multiple projects, on financial products, POS, and Logistics (DSS Countries filter, POS Card Refunds, POS Accumulated Store Sales, Retail Link Invoice Number)
Analyzing End to End business processes, Business Cases, BRD, BRL, FRD
Develop Use Case, Use Stories, Root problems, Business Cases, BRD (As –Is and To – Be), BRL.
Conducting a requirements presentations (Inside and\or Remote Presentation using WebEx) (English & Spanish) (DSS Countries filter, P.O.S Card (Credit, Debit, Gift Cards) Refunds, P.O.S. Accumulated Store Sales, Retail Link Invoice Number)
Worked with Stakeholders on mapping out U.A.T (Treasury, Accounting, Complaint, Marketing, Logistics, Operations)
Evaluate the impact of potential software and process changes on the organization
Use a variety of elicitation techniques (workshop, meeting, and teleconference) appropriate to each situation and stakeholders.
Lead the Cross Functional (Portfolio)\ Project Teams (Global & Regional Impact projects)
Conduct the Initial Requirements of Risk Assessment development
Developing the projects scorecard
Internal vendor management (throughout Latin America). RFP and RFQ Creations. External stakeholders
Budget Projects $4.6 MM
The Standard Project Management software, we used for these projects was Clarity
Microcomputos\Negored (Consulting, Software Services) (Dominican. Rep) (U.S.A.) (Sept. 12 – Dec 12)
Responsibilities: Role: Sr. IT Business Analyst\Project Manager (Contract)
Gathered requirements through interviews, meetings, and existing documentation.
Oversee multiple projects, on financial products
Analyzing End to End business processes, BRD, FRD, non FRD
Use a variety of elicitation techniques (workshop, meeting, and teleconference) appropriate to each situation and stakeholders.
Use Case, Use Stories
Conducting a requirements presentations
Mentoring Jr. Business Analyst.
Budget Project $189,000
Quality Test Group (Consulting, Testing Product) (Fairfield, CT) (U.S.A.) (Apr 12 – May 12)
Responsibilities: Role: IT Quality Assurance \ IT Business Analyst (Contract)
Worked with QA teams on U.A.T
Assist developers and QA analysts in the implementation phase and early detection of misunderstandings, bugs
Assure what is built match what it is expected from the stakeholder s standpoint
Budget Project $66,000
Mateo Express (Money Transfer Corp.) (New York, NY) (U.S.A.) (May 06 – Feb 12)
Responsibilities: Role: IT Business Analyst\Project Manager
(COTS) Compass, software solutions for /Ofac (Office foreign assets control), AML
Gathered requirements through interviews (Stakeholders, SMEs), meetings, and existing documentation.
Worked with Stakeholders on U.A.T
Use a variety of elicitation techniques (workshop, meeting, and teleconference) appropriate to each situation and stakeholders.
Use Case, Use Stories
Checked Test Cases, and developed strategies with testing team to track and resolve defects.
Design of the report set
Conducted familiarization, training sessions for business and end users.
Budget Projects $900,000 Distributed between the years (2008-2012).
Envios R.D. (Money Transfer Corp) (New York, NY) (U.S.A) (Feb 2001- Nov 2005)
Responsibilities: Role: IT Business Analyst
Gathered requirements through interviews, meetings, and existing documentation.
Use a variety of elicitation techniques appropriate to each situation and stakeholder.
Set up meetings, conducted Walkthroughs sessions with Management, SME (Subject Matter Experts), users.
Analyzed and documented current state workflow with Data Flow Diagram Use Case, Use Stories
Document Control Systems (Dominican Rep.) (Jan 1999 – Nov 00).
Responsibilities: Role: IT Business Analyst (Consultor at Banco Popular Dominicano)
Gathered requirements through interviews, meetings, and existing documentation.
Identified and refined scope -- developed scope documents
Use Case, Use Stories
Analyzed and documented current state workflow with Data Flow Diagram
McDonald’s Corp. (Alimentos RAAG) (Fast Food) (Dominican .Rep.) (Jan 1996- Dec 1999) Responsibilities: Role: IT Director
Gathered requirements through interviews, meetings, and existing documentation.
Set up meetings, conducted Walkthroughs sessions with Management, SME (Subject Matter Experts), vendors,.
Identified and refined scope -- developed scope documents
Use Case, Use Stories
Analyzed and documented current state workflow with Data Flow Diagram
Codetel /GTE /Verizon (Business core : Communications ) (Dominican Rep.) (Feb 1990 – Jul 1995)
Responsibilities: Role: IT Business Analyst
Disaster recovery planning, Business continuity planning
Capacity planning (Hardware, Communications equipments)
Migration of the billing systems
Development of risk management and risk mitigation plan.
AFFILIATIONS
Project Management Institute. Member NYC Chapter
International Institute of Business Analysis. Member NYC Chapter
EDUCATION
Master in Business Administration (M.B.A) in Management (June, 2015, G.P.A 3.67 / 4) School for Graduate Studies. Empire State College, State University of New York
Graduate Certificate in Project Management (July, 2012, G.P.A 3.84 / 4) School for Graduate Studies, Empire State College, State University of New York.
B.S. in Business, Management & Economics (Concentration in Business Administration) (December 2010, G.P.A 3.12/ 4 ) Empire State College, State University of New York
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