Customer Service Sales

Jazmyne Grice Curriculum Vitae

Miami FL. 786-***-**** ************@*****.***

Skills

• Self-motivator and positive attitude

• Exceptional organizational skills and ability to plan ahead

• Savvy with technology along with being flexible in an ever-changing environment

Microsoft Computer Skills, Typing skills 60 WPM

• Excellent follow-up and after-sales service skills, Healthcare Skills

Work Experience

[Front Desk Associate] – [Prestige Office]

• Possessed excellent communication skills. Maintained image of company and outmost professionalism. Ability to multi task. Good knowledge of grammar, composition, spelling and punctuation. Good time management skills. Effective and efficient telephone, written and electronic communication skills. Excellent customer service telephone skills, responsible for greeting visitors at the front desk, answering busy telephone lines and providing support to the team.

[February 2012 – May 2014]

[Crew Member] [McDonald's]

[3631 Mahan Dr, Tallahassee, FL 32308850-***-****)

Possessed good customer service skills, provided customers with quick and accurate service. Show product and marketable knowledge by producing orders consistently and preparing a wide variety of food offered at varies promotions. Quality focus, understanding that quality control is vital. Problem solving, help team members maintain high standard and show sensitivity to individual customer needs. Multi-tasking, answering phones, cleaning utensils and chemical products along with using the correct protective equipment and all other related duties as assigned.

[April 2013 July 2014]

[Cashier] [Walmart]

[3221 North Monroe Street, Tallahassee FL]

Possessed good customer service skills, responsibility for scanning store items, coupons, processing payment and ringing up sales on computerized cash registers. Worked independently, handling returns and answering questions about merchandise, store policies and ongoing promotions. Not limited to assisting sales and stock associates with remedial tasks during slow hours as needed.

[May 2014 Sept. 2014]

Jazmyne Grice

Resume

Page 2

[Store Associate] [Chevron]

Possessed good customer service skills, responsibility for properly and efficiently operating the station during shift hours. Ensuring gasoline or in-store customers are greeted and with a smile, being friendly and offer prompt services. Ensured all customer transactions are efficient by operating the cash register making sure ringing all sales and managing cash and credit cards in accordance to company policies. Also, operate lottery/lotto terminal in compliance with all regulations, operate gasoline intercom and console, per guidelines. Ensured all merchandise is kept well stocked and clearly priced with accurate pricing at all times. Completing the shift check-in procedures before starting the shift and completing check-out procedures at the end of the shift, being alert to shoplifting prevention procedures, practicing good cash control at all times.

Education

TCC, Tallahassee Fl.

Nursing, Business

[2013-2014]

[Certified License] [North Florida Cosmetology, Tallahassee Fl.]

[Certified Nursing Assistant] Miami, Florida

[CNA] Miami Dade Community College

[2014-2015]

[2015-2017]

[2015]

Related Certifications

CPR Certification

[2014]

[Oct. 2014 Jan. 2015]

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