John Hines

*** *. ******* **.

Fayetteville, AR. 72701

479-***-****

acqctg@r.postjobfree.com

PROFESSIONAL SUMMARY

Results-driven, self-motivated, and customer-focused IT professional with over eighteen years of

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extensive technical experience.

Resourceful with the ability to quickly learn and apply new and cutting edge technology.

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Project oriented with great problem solving skills.

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Experienced in working with diverse environments managing and supporting client’s needs.

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Skilled in developing and implementing procedures, and best practices in collaboration with

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client needs and expectations.

Business Continuity, Server Administration, Server Consolidation, Server Virtualization, Storage

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Implementation & Administration, Consulting Services & Professional Services Delivery,

Infrastructure Standardization, and Best Practices.

Experience:

Bentonville Public Schools

5/2012-Present

Enterprise Technology Specialist

Maintain over 100 servers both physical and virtual for an environment with 18 locations and over

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15,000 users.

Maintain Multiple Microsoft SQL servers and databases.

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Designed and implemented new backup and disaster recovery system.

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Built backup datacenter with replicated data and the ability to migrate all mission critical

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functions to this site.

Wrote detailed network and server documentation.

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Supported daily operations.

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Crafton, Tull & Associates

9/2001-5/2012

Senior Network Administrator

Maintain LAN and WAN with over 300 users in 10 locations in Arkansas, Oklahoma and Kansas.

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Successfully migrated to virtual server infrastructure.

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Implemented centralized WAN backup solution for all file servers.

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Teach software training classes to employees.

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Manage a team of 5 in the I.T. department.

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Maintained budget for IT department and all projects.

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Pace Industries

1/2000-9/2001

Assistant Network Administrator

Maintain LAN and WAN with 25 locations nationwide.

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MS Exchange administration.

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Maintain Cisco PIX firewall.

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Maintain daily backups for our NT servers and an IBM AS400.

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Desktop Support for over 900 users.

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Cardtronics

6/1999-12/2000

Network Administrator

Designed and implemented a Microsoft Windows NT 4.0 network.

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ATM (Automatic teller machine) support and repair.

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Microsoft Access database programming.

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Desktop support and training for over 40 users.

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Created web site (cardtronicsatm.com) using Microsoft Front Page.

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Created and deployed on screen advertising and videos for ATM’s.

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Maintain daily backups, Internet connectivity, and E-mail.

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Sprint PCS

10/1998-6/1999

Assistant Manager - Retail Store

Manage day-to-day operations.

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Preparing daily bank deposits.

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Maintained inventory and employee work schedules.

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Training and development of staff.

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Consistently maintained a sales quota.

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World Wide Cellular

3/1996-9/1998

Manager of Technical Operations

Supervised Customer Service, Activation's, Cost Control.

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Designed trouble-shooting manual for customer service.

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Supervised team of sixteen people.

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Assisted Network Administrator with Novell network.

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Desktop support.

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TECHNOLOGY SUMMARY

PLATFORMS: MS Windows Server: NT – 2012, MS Windows: XP, Vista, Windows 7, Linux: Ubuntu & RedHat,

Apple OSX

VIRTUALIZATION: VMware, Virtual Iron, Microsoft Hyper-V, Parallels Desktop for Mac

STORAGE: Dell: EqualLogic, Powervault, DR4000. EMC: Netwin, Data Domain.

NETWORKING: LAN/WAN, Routing, Switching, TCP/IP, DNS, DHCP, iSCSI, VLAN

DATABASE: Microsoft SQL and Access

SOFTWARE: MS Exchange Server, AppAssure, Commvault Simpana, MS Sharepoint, MS Office Suite, Ipswitch

Whats Up Gold, Symantec Backup Exec

HARDWARE: Dell servers & Storage, HP Procruve switches, Cisco routers, Cisco switches, Cisco PIX

firewalls, Barracuda spam filters, Fatpipe Networks, Sonicwall Firewalls, Riverbed Stealhead WAN

accelerators

Education:

2014 Global Knowledge

Completed Administering Microsoft SQL 2012 Databases

2012 Certified Virtualization Expert

1999 Certec IT

Completed Microsoft Database Administrator (DBA) Curriculum

Completed Microsoft Certified Systems Engineer (MCSE) Curriculum

Completed Certified Novell Administrator (CNA) Curriculum

Comptia A+

Blinn College

General Studies

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