Human Resources

Human Resources Manager ~ Consultant

Qualifications Profile

Commended for outstanding expertise to deliver and improve successful HR processes; build and cultivate strong employee relations; and generate impressive organizational results.

Dynamic, performance-focused, and results-driven professional, offering broad-based experience in human resources administration. Equipped with keen attention to detail and well-defined communication, problem-solving, technical, analytical, and multitasking aptitudes. Recognized as a hardworking and flexible HR specialist; noted for driving positive results through leadership development efforts.

Core Competencies

Administrative and General Management

Strategic Planning and Analysis

Quality Assurance and Control

Regulatory Compliance and Standards

Personnel Training and Development

Technical Support

Rapid Conflict Resolution

Organizational Leadership and Team Building

Professional Experience

United States Army 1990–2013

Primary Assistant of Human Resources 95th Division Command, Granite City, IL, USA 2011–2013

Functioned as highly effective support coordinator accounted for rendering advice to the superior officer and staff on personnel administration, while strategically supervising soldiers in the office.

Assumed full accountability in reviewing reports, correspondence, and statistics for recommendations; as well as ensuring adherence to the superior officer’s policies and goals in overseeing daily operations.

Acted as technical expert in performing daily personnel actions of the unit, in full support of the strength management program.

Highlights:

Positioned the organization for growth as reflected in improving the late evaluations from 9% to 1%.

Successfully developed and trained three junior personnel functions as a cohesive and highly functional team.

Leveraged outstanding technical aptitude in designing metric spreadsheets for the superior officer’s monitoring and explanation of all discrepancies in the tracking database.

Established a reputation for continuously handling increasing responsibilities by assuming multiple positions to proactively assist the unit.

Regional Account Manager Human Resources Command, Fort Knox, KY, USA 2010–2011

Worked collaboratively with the command points of contact and assignment managers in directing the Human Resources Command.

Oversaw Active Guard Reserve (AGR) concerns, in close coordination with the Army Reserve active duty management directorate and assigned commands.

Monitored and managed the forces structure and analysis of 28 commands and more than 2,400 job positions within the AGR program.

Spearheaded the loading, tracking, and requisition of positions to be filled by the Management Division.

Highlights:

Expertly led and trained new personnel on the proper management of key position.

Solely maintained an average of 90% on 28 major commands, while rendering excellent service to all supervisors and subordinates.

Office of Promotions Team Leader Human Resources Command, Saint Louis, MO, USA 2004–2009

Directed the entire operation of the U.S. Army Reserve Selection Board’s pre-board activities, which included determining zones of consideration and conducting research on new cases to be added to the board.

Handled the preparation of eligibility lists and board files for over 15,000 officers, encompassing quality control, accuracy, and successful completion.

Highlights:

Earned selection among colleagues to effectively supervise three military personnel and three civilian employees in overseeing 11 promotion board proceedings.

Developed and pioneered benchmark standard office procedures for pre-boards to significantly reduce the duplication of duties.

Contributed in successfully providing effective verification training to all career managers.

Played a vital role as handpicked member of the Lean Six Sigma team project; consequently improving the processes of promotion boards organization-wide.

Human Resources Specialist Human Resources Command, Saint Louis, MO, USA 2001–2004

Facilitated and performed a wide array of HR and administrative tasks, including the following:

Participation in the occupational classification and oversight of human resources

Proficient maintenance of personnel records and streamlining of personnel actions for service members and their families

Drafting and preparation of reports on staffing levels and status of personnel; officer and enlisted personnel records; and personnel casualty documents

Expert analysis of personnel qualifications for special assignments

Provision of technical guidance and training to colleagues

Efficient management of quality assurance procedures

Processing of requests for transfer and reassignment, as well as classification and reclassification actions

Rendered strategic advice to supervisors and staff members on numerous human resource administration activities, including personnel readiness and strength levels of supported reporting units.

Took part in utilizing and administering field personnel information systems; training and rendering support to system users; and solely monitored system activities.

Earlier Positions Held:

Human Resources Specialist Fort Wainwright, AK, USA 1998-2001

Personnel Services Specialist Pensacola, FL, USA 1994-1998

Personnel Actions Specialist Mannheim, Germany 1993

Personnel Information System Management Specialist Mannheim, Germany 1992

Personnel Management Specialist Saint Louis, MO, USA 1990-1992

Education

Coursework toward Bachelor of Arts in Business/Management: 2012

Columbia Southern University Orange Beach, AL

Associate of Arts in General Studies: 2012

Phoenix University Phoenix, AZ

General Studies: 2002

Liberty University Lynchburg, VA

General Studies: 1997

Pensacola Junior College (Currently Pensacola State College) Pensacola, FL

Professional Development

2010

Lean Six Sigma White Belt Training Human Resources Specialist Senior Leaders Training

2006–2007

Battle Staff Noncommissioned Officer (NCO) Training

2003

Action Officers Development Course

2002

Professional Services Sergeant Basic NCO Training

1991–2001

Manager Development Course Total Army Training System (TATS) Primary Leadership Development Training Personnel Management Specialist Training

Awards and Honors

Meritorious Service Medals: 2004; 2011; and 2013

Good Conduct Medals: 1990–2013 Meritorious Unit Commendation: 1996

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