Customer Service Sales

ASHLEY CROUCH

281-***-**** **********@*****.***

JPM Real Estate Albany, OR

Property Manager (Pine Meadow Village) 12/2011-12/2013

Preparing and executing rental contracts

Financial Collections and bank deposits

Tracking payroll and employee hours

Managing a staff of four maintenance employees and additional office staff

Screening applicants to meet company and state regulations

Organizing community events: Earth Day, Scentsy, Senior Crafts, Garage Sale

Knowledgeable in Fair Housing and Landlord tenant laws

Managing a community with a pool, park, basketball court, picnic and barbecue areas

Set sales goals and expectations for all staff members

Always demonstrate professionalism and impeccable customer service for current and future tenants

Keeping clear communication and documentation between the site being managed, the corporate office and property owner

Court appearances for non-payment or lease violations

Quarterly unit inspections for over 150 units

Professionally and respectfully enforcing property rules and regulations

Computer Skills are up to date with current technology to make any repairs and/or updates that may be needed

Software Skills including but not limited to QuickBooks, Microsoft Office: Word, Excel, PowerPoint

Communicating through email, web conference and call, text and shared documents hourly

Granite Bay Preschool Roseville, CA

Owner 05/2009-10/2011

Prepared lesson plans, training procedures, academic expectations, center rules and regulations.

Financial collections for services: A/R, A/P, Payroll (Quickbooks)

Prepared continuing education training packets for all employees every quarter.

Knowledgeable in Federal tax regulations and procedures.

Changed the lives of families and children

Home Maker/Student 01/2008-01/2009

EDIFI Albany, NY

Sales Manager 12/2005-12/2007

Prepared closing sale calculations for corporate office

Maintained top sales percentage

Scheduled flights, hotels and venue locations

Prepared and presented public seminars

Trained sales representatives in how to exceed sales quotas

Prepared and assisted with managers meeting

Qualifications:

Able to rapidly build a positive and professional rapport among co-workers, senior managers and clients

Make sound decisions independently and under pressure of deadlines

Able to develop and implement effective marketing strategies

Demonstrate strong analytical problem solving skills

Excellent attention to detail

Highly motivated self-starter

Always positive, energetic and outgoing

Punctual, responsible and flexible

Skills:

Basic Computer skills: Trouble Shooting, Preventive Maintenance, Printers and Scanners

Computer Software Skills: Installation, Microsoft Office Suite 2007-2010, Outlook, QuickBooks, Routers, Windows XP, Vista, Windows 7, Mac OS X

Knowledge of Action Service Procedures, Pacific Screening functions, Rent Manager

Accounting education and furthering education

Education:

Sierra College Rocklin, CA 01/2009-05/2012

Accounting (AA)

Texas Real Estate License 2007&2015

References:

Frank Merola EDIFI 508-***-****

George Richards Primerica 510-***-****

Keith Palmer JPM Real Estate 541-***-****

Contact this candidate