Cathy Heiner

***** ***** ******* **. #***

Houston, TX 77077

acqced@r.postjobfree.com (best way to contact me through June)

520-***-**** (cell)

EDUCATION:

Germanna Community College, Business Management/Clerical Arts Program, 1978

Defenses Security Service Academy, Facility Security Officer Program Management Course, March 2001

Cochise College, Spanish 101, 2004; Spanish 201, 2009

Centro de Idiomas, Mazatlan, Mexico, Spanish Language Immersion Program, 2005

TECHNICAL EXPERIENCE:

Microsoft Office: Word, Publisher, Excel, Outlook, and Power Point; Adobe Acrobat, Adobe Contribute (for web edits), and Adobe Publishing, Corel Draw; Intuit QuickBooks; Yardi, All Standard Office Machines; Telephone Reception, Cashier

SECURITY CLEARANCE: National Secret Security Clearance, issued August 20, 1998; Currently Inactive

EXPERIENCE:

Dates of Employment: 07/2014-05/2015

Company: The State of Texas, Fulton Mansion Historical Site

Title: Volunteer Coordinator

Job Description: I wrote and published the monthly newsletter; planned outings to area historical sites for our volunteers; planned bi-monthly volunteer luncheons; assisted in the gift shop when needed and also worked special events as needed. It was a high profile position as I worked diligently with our volunteers and provided excellent customer service to the general public.

Dates of Employment: 11/12/2012 1/23/2013

Company: Vista Village Apartments Sierra Vista, Arizona

Title: Property Manager

Job Description: I managed this 100 unit apartment community. My responsibilities included but were not limited to:

Tenant Relations, which included:

- rent collections

- move-in/out

- correspondence

Leasing Consultant

Marketing/Ad Designs

Manage Maintenance/Housekeeping

Legal proceedings

Phone reception

Banking Accounts Receivable

Dates of Employment: 02/09/09 07/09/11

Company: The City of Bisbee- Visitor Center Bisbee, Arizona

Title: Visitor Center Volunteer Manager/Administrative Assistant

Job Description: I managed the Visitor Center volunteers and provided administrative assistance to the Director of the Bisbee Visitor Center. I also provided excellent customer service to over 60K visitors per year. My responsibilities included but were not limited to:

Customer Service

Volunteer Coordinator:

- Training

- Scheduling

Web Site Management (Adobe Contribute)

Marketing/Ad Designs (MS Word)

Graphic Design (Power Point, Corel Draw, MS Word)

Inventory Control (MS Excel)

Dates of Employment: 05/18/98 06/27/03

Company: Titan Corporation/Northrup Grumman Sierra Vista, Arizona

Title: Office Manager-Executive Assistant/Human Resources Admin. Asst/Functional Area Analyst

Job Description: During this 5 year period I first worked for Titan Corp as a Technical Editor, and then was promoted to the HR Administrative Assistant position and Office Manager. When the company was acquired by Northrop Grumman my job turned into Secretary to the program manager. My responsibilities included but were not limited to:

Office Mgr/Executive Assistant:

- Business Development

- Receptionist

- Meeting Coordinator

- Data Management

- Accounts Payable

- Travel Reimbursements

- Travel Coordinator

Human Resources Adm. Assistant:

- Events Coordinator

- Data Management

- Education Benefits

- Personnel Records Management

- New Hire Orientations

- Recruiting

Security Officer:

- Records Management

Newsletter:

- Journalist

- Graphic Design

- Publisher

Technical Editor:

Editor Test Plans/Test Reports

Additional Information:

I speak conversational Spanish

Cashier Experience/ Retail Sales Experience

Volunteer training, scheduling

Short Order Cook Experience

Waitress-Catering Experience

Events Coordinator / Travel Coordinator

Court Appointed Special Advocate (CASA) Volunteer 2002-2003, Cochise County, AZ

Artist: Stained Glass/Watercolor

Bisbee Arts Commission Member 2008-2009

Chair of the 30th Annual Bisbee Art Auction, 2009

Co-Chair Annual Plein Air Painting Competition, 2008-2009

Author: I have written two books: one is a cookbook on Mexican cuisine titled The Language of Food - Cooking on the Frontier- Traditional Recipes of Sonora, Mexico and I have also written and illustrated a children s book titled Catfish!

Reiki Practicioner

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