Customer Service Representative

Objective

To secure a position with a well established organization with a stable environment. To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Experience

Checkers February 2010- July 2011

Cashier

Crew member

Prepared food in a prompt service

Justice August 2011-December 2011

Sales associate

Make sure the customer is satisfied with the service given inside the store

Back stock clothing in numerical order of size

Assure customer service

Comerica Bank November 2011- July 2012

Customer Service Representative

Make sure the customer is satisfied with the service given inside the banking center

Depositing and withdrawing cash for customers

Assure customer service

Doing the daily goals given by my manager

Cornerstone Charter Schools

Hall Monitor

Conflict resolution

Make sure the halls are safe and secure during school hours

Mentoring

Office work

Education

Detroit Country Day School (Beverly Hills, Michigan) August 2007- June 2011

Received student of the month 10th grade and 12th grade

Graduated with a 2.6

Henry Ford Community College (Dearborn, Michigan) September 2011- Present

Pre-requisites

University of Michigan-Dearborn (Dearborn, Michigan) July2014

Major: communication

Minor: undecided

Volunteer

Art of Leadership foundation February 2005- June 2011

Foundation that tries to change Detroit with a vision, mission, and goal.

Volunteer work throughout the metro Detroit area

Meet mostly on every other Saturday morning

D.O.V.E.S. (mentor) present

Foundation that tries to change Detroit with a vision, mission, and goal.

Volunteer work throughout the metro Detroit area

Meet mostly on every other Thursday night

Skills

Proficient in Microsoft Word, Excel, Access, PowerPoint,

Personal

Social

Able to place people in a warm environment

Extracurricular activities

Varsity softball 2008-2011

Varsity Cheer 2009-2011

Philosophy club 2011

Pre-med club 2010-2011

Community service club 2008-2011

Taekwondo instructor 2010-2012

Tutoring 2012-present

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