Customer Service Medical

Aleasha Silva

***** ******** ****** *****

Jersey Village, TX 77065

*********@*****.***

574-***-****

Employment

Paragon Medical 3/14-5/15

I began my career at Paragon Medical as a machinist on mills & lathes. Following that, I began operating a 5th-axis mill as well as CMMs and multiple EDMs. I am proficient in using Qumas, along with DocCompliance to pull all of the IP/CP & blueprints. I work with all types of inspection equipment on a daily basis, including, but not limited to, micrometers, calipers, blueprints, function gages, overlays, comparators, and all other necessary gaging. Along with that, I successfully completed the Tooling-U program.

Pierceton, In 574-***-****

80/20 Inc. 08/11-3/14

At 80/20 I produced a variety of aluminum parts on Haas and Brother machines, while running dual machines, can patiently troubleshoot problems and know programing such as offsets & axis movements. I can perform my own setups, tooling & fixture changes. In addition, I was the stand in team leader (point person) for manufacturing when needed. I was the safety person, a first responder, part of the Quality Control team, as well as conducted working interviews for the company. Also, I am trained in tumbling and anodize, of which I am Hazwoper certified.

Columbia City, In 260-***-****

Bennigan's Grill & Tavern 04/08-01/12

My responsibilities included greeting guests, promptly inputting orders, cashing costumers out, cleaning, using micro systems, and overall guest experience. In addition to tending bar and waiting tables, I was a stand in shift leader and was in charge of delegating tasks, training, interviews and scheduling.

Warsaw, In 574-***-****

Warsaw Coil 12/07-05/08

I produced a variety of products on a deadline while making rate and was responsible for knowledge of all machine operations.

Warsaw, In 574-***-****

Symmetry Medical 06/07-12/07

I was in charge of outgoing shipments, interacting with floor and clients and working with all forms of inspection equipment. I worked closely with the Engineering department, while providing customer service to clients via phone/email, as well as in person. I became sufficient in using QuickBooks, while doing incoming sales, data entry, purchase orders and filing.

Warsaw, In 574-***-****

Louisiana College Dean's Office 07/05-05/06

I was responsible for making appointments, answering a switchboard on a multiline phone system, assisted the Dean,Dr. Aguillard, with various tasks and completed all correspondence as needed.

Pineville, La 318-***-****

Penguin Point Franchise (Catering Division) 07/05-08/07

Along with interacting with customers, filing proper paperwork, sending out bills and collecting payments, I completed other customer service activities including, loading the catering van full of equipment/food, and developing the layout for which events are centered.

Warsaw, In 574-***-****

Education

Purdue University (IPFW)

Fort Wayne, In 2010-2011

Received my CNC Machinist Certification

Ivy Tech Community College

Warsaw, In 2006-2007

Louisiana College

Pineville, La 2005-2006

I was a Lambda Chi Beta sister, helped aid in Hurricane Katrina relief, volunteered for Hospice, and tutored two children in all subjects while attending college.

Tippecanoe Valley High School – Honors Diploma

Mentone, In 2001-2005

I was in Cheerleading, Euchre Club, Drama, Yearbook and was a National American Miss State finalist. I also volunteered at Mason's nursing home for two years.

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