Customer Service, Manager, Assistant Manager, QC and Production

Yvonne Freeman

Quality Control Specialist

***** ***** ******** #*** - ********, TX 77477

**************@*****.*** - 281-***-****

A hardworking, dependable professional with a successful record of accomplishments in quality control

and semiconductor processes. Efficient, organized and excels in coordinating and implementing workflow

processes. A top performer with an eye for detail and consistently ensures timely completion of all objectives.

Has excellent interpersonal skills and ability to work well with others. Often takes on additional responsibilities

as a driven and focused team player.

WORK EXPERIENCE

Quality Control Inspector

HUNTING ENERGY SERVICES - Stafford, TX - March 2014 to May 2014

Responsibilities

Inspected outgoing products in accordance to Quality Specifications. Manually inspected each part to ensure

it was in compliance with company specifications before sending on to the next inspection.

Accomplishments

During my time at this company I accomplished a new understanding of team-work. It takes a team to make

a company succeed.. Everyone has to work together in order to accomplish that one goal. We all need to be

on the same page...understanding what job must be done in order to meet our customer's demands.

Skills Used

Skills demonstrated on this job were mostly "hands-on". I can manually inspect parts in a timely manner

according to specifications. I am also able to work in a TEAM environment.. with no complications with the

understanding that we are all working to accomplish the same goal. That goal is 100% customer satisfaction.

Quality Control Specialist

Texas Instruments Inc - Stafford, TX - 2002 to 2013

Inspect outgoing products in compliance with QC Specifications. Operated Advanced Visual Inspectors,

manually inspected product, and packed and shipped all products for timely deliveries.

• Successfully shipped products with returns.

• Zero personal scrap from 2002-2013.

• Consistently maintained "on-time" delivery.

• Completed all internal certifications.

Production Operator

Volt Staffing - Stafford, TX - 2000 to 2002

Test integrated circuits to product specifications. Operate Genesis, Teradyne, Polaris, VLCT, HSM and

automated inkers.

• Successfully trained to operate all production machines.

• Completed all required training needed to bid on more challenging position in Quality Control.

Convenience Store Manager

Exxon/Mobil USA - Sugar Land, TX - 1993 to 2000

Hired, trained and maintained the customer service staff.. Generated payroll, monitored convenience store

cash flow, managed and tracked inventory, calculated daily receipts and reviewed all data entries.

Convenience Store Assistant Manager

Exxon Co. USA - 1992 to 1993

Auto Center Service Writer, Auto Care Manager

Exxon Co. USA - 1990 to 1992

Customer Service Representative and Cashier

Exxon Co. USA - 1989 to 1990

EDUCATION

Certificate of Completion (November 21, 2013) in MS Office Suite Professional (48

Contact hours--4.8 CEVs)

Houston Community College - Houston, TX

2013 to 2013

Diploma

John Foster Dulles High School - Sugar Land, TX

SKILLS

SKILLS Customer Service and Management skills included using reading of specifications, oral and written

communications, math, 10 key, and computer and printer usage. SAP, SMS, UV Expose, vacuum sealing,

sorter, (AVI) Advanced Visual Inspectors, Video capture, and testers: Genesis, Teradyne, Polaris, VLCT, HSM

and automated inkers.

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