High School Customer

Objective

To become part of a professional and respectable company, with plenty of advancement opportunities and that will also allow me to grow and gain experience towards my goals and interest.

Experience

Hair Cuttery Oct. 2014 - Present

Provided extensive full salon services (manicures, pedicures, makeup application, wash, blow-dry, keratin, chemical services, etc.)

Fulfilled various clerical responsibilities such as taking inventory, restocking/organizing supplies, answering phone calls, following up with clients, and organizing the appointment book

Handled customer complaints and find solutions for them

Mongalo Designs May 2013 – Sept 2014

Acquired inventory and office supply products as needed.

Worked directly with clients to setup estimate appointments, setup payment methods, and resolve any issues

Evaluated competition by visiting competing stores; gathering information such as style, quality, and prices of competitors

Created project contracts using Microsoft Word

Conducted customer satisfaction surveys

Ultimate Beauty Salon Oct. 2011 – May 2013

Provided extensive full salon services (manicures, pedicures, makeup application, wash, blow-dry, keratin, chemical services, etc.)

Fulfilled various clerical responsibilities such as taking inventory, restocking/organizing supplies, answering phone calls, following up with clients, and organizing the appointment book

Education

Miami Dade College May 2014

Associates Degree in Elementary Education

Robert Morgan Educational Center June 2011

High School Diploma

Skills

Bilingual

Good communication

Problem solving

Filing and organizing

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