Customer Service Quality Assurance

Objective

A position within your organization that will allow me to use my experience in Quality Assurance and Programming skills to further my career goals and help with your companies success.

Experience

Elring Klinger April 2014 – Current

Quality Engineer – 1st article inspection using Calypso 5.6 software with CAD. Responsible for PPAP and capability studies on automotive heat shield parts. In charge of all calibration equipment within the facility.

Avon Protection January 2009 – April 2014

Receive and inspect all incoming parts. Audit all supplies for quality assurance. Current use of Brown and Sharpe PC-DMIS 4.6 programming software.

Danfoss Commercial Compressors November 1999 – September 2008

Machining techniques with gaging including CMM, Optical comparators, roundness gages as well as hard gages, surface gages, height gages, bore scopes, micrometers, calipers and custom gages. Expert in CMM measurement. Ability to write programs for multi-plant use. Performed gage and quality training for employees during new plant openings. Responsible for all QA functions including auditing, gage management, documentation, 5s and lean and continuous improvement.

Quality Calibration Services, INC February 1993 – March 1999

Coordinate and calibrate all jobs to QS9000 and A2LA standards. Program CMM-Zeiss with USOFT software. Customer service regarding calibration standards.

Education

Milwaukee Area Technical College 1985

CNC Programming and Cad-Cam Programming

Greendale High School 1971

General Studies

Skills

Zeiss - CMM

Brown and Sharpe - CMM

Calypso/part programming

UMESS/part programming

Rondcom/part programming

Knowledge of GD-T and SPC to ANSI standards

Gage calibrations to ISO9001

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