Customer Service Administrative Assistant

Lisa M. Williams

**** ***** ***** ****

Houston, TX 77088

Email: *************@***.***

Phone: 281-***-****

OBJECTIVE: Seeking a challenging permanent position. I have the ability to work within a fast paced environment, have excellent verbal and communication skills, and am a very dedicated & loyal employee.

SOFTWARE SKILLS: MS Word, Excel, QuickBooks, Outlook

EMPLOYMENT HISTORY

Administrative Assistant

Alco Tool

Houston, TX 77267

Oct. 2013 - February 2015

Answer phones/customer service, filing and scanning all customer orders/prints/invoices, order entry responsibilities, assisted in Purchasing, Sales & A/P Departments with a wide variety of duties, prepare documentation for shipping to customers.

Administrative Clerk

Southwest Heat Treat

Houston, TX 77039

Aug. 1995 - June 2013

Answer phones/customer service, organize and manage customer files, collection calls and weekly A/R Excel report generated, prepare shipping documents and schedule trucks, prepare certifications, billing responsibilities, experience using computer programs for UPS, FedEx and

other common carriers for shipping documentation.

Secretary/Inventory Control

Hamilton Metals

Houston, TX

April 1988 - May 1995

Receptionist/Customer Service duties, Accounts Payable/Accounts Receivable, assisted in maintaining inventory control records, billing and order entry duties.

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