Engineer Customer Service

Asa Evans

*** **** **.

Clinton, NC *****

336-***-**** Home/Mobile

***.*******@*****.***

PROFESSIONAL PROFILE

Highly motivated innovative candidate that’s goal-oriented, with a strong leadership and technical background; experience as a Field Engineer, Manufacturing Safety Engineer/ Lean Manufacturing Operations and Six Sigma Methodology that seeks a Management position that will provide a challenging opportunity to significantly contribute to a company's efficiency, organization, growth, and profitability.

SUMMARY

Proven out of the box thinking leader with experience in innovative corporate strategy that implements effective simple solutions to include organization-manufacturing methodology. A Self-Starter with excellent communication and management skills; proficient in statistical analysis, profit, loss statement and project management. With very strong Problem Solving Skills, applied Six Sigma techniques to identify and implement solutions to quality and safety with a Conviction to “Getting it done”.

EXPERIENCE

Iron Mountain

Transportation Supervisor (2014-2015)

Responsible for the management, leadership and direction of the largest transportation fleet in northern Virginia. Managing fuel consumption, maintenance and safety of drivers totaling zero injuries resulting a loss of man hours over a 7-month period due to driver error or negligence.

Received Driver excellent award from Vice President

Improved on-time service delivery from 95.7% to 99.5% in a 4 month period

Used Six Sigma methodology techniques reducing the morning route/preparation process time from 1.5 hours to 30 minutes. Adjustments made saved the company $35,000 in 6 months.

Iron Mountain

Operations Supervisor (2014-2015)

Responsible for the management, leadership and continuous improvement of six record centers. Formulated Standard Operating Procedures for warehouse operations in the grater northern Virginia area.

Lead a team 23 highly motivated Record Center members maintaining over 3.5 million cubic feet of inventory. Responsible for all facility functions, inspections, equipment and outside vender relationships that extends across several business lines.

Chosen as the top facility in Virginia area receiving the leadership Platinum award

Developed and implemented a tracking device that allowed production to rise 27%.

Implemented Six Sigma methodology lowering maintenance cost by 19% savings totaling $47,000 in 6 months time period.

United States Army

Brigade Assistant Logistics & OIC Brigade Safety Officer (2012-2013)

Worked in a team environment in a cross-function manner to achieve a sublevel need for brigade logistics

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Considering the relative costs and benefits of potential actions to choose the most appropriate one that saved our brigade 9% amounting to 83k

Managed brigades budget while writing the service and support portion

In the operations order

* Synchronizing various logistical support from adjacent units on and off the battlefield

* Actively strive to reduce the brigades’ cost by investigating and evaluating battalions lost statements

* Worked closely with major distributors such as (OSKASH) to identify and correct problems with products in inventory

* Review contractual commitments, customer specifications, or related information to determine logistics or support requirements

* Analyzed last year’s projections for repair needs for incoming and on-hand equipment assigned to the brigade

* Propose logistics solutions for brigade that saved both time and money

* Develop robust Safety Assurance Plan geared towards protecting both mission statement and Soldier’s quality of life

* Evaluate the use of inventory tracking technology, Web-based warehousing software, maximizing unit distribution efficiency

* Prepare or validate documentation on automated logistics or maintenance-data reporting or management information systems

* Guided, Coach, mentor, and facilitate the effective usage of up to 103 million dollar budget while accounting for over 563 million dollars in equipment

* Liaison between Israeli, Swedish and English contingencies supplying logistical, safety and tactical support during stateside and overseas missions

* Analyze or interpret logistics data involving customer service, forecasting, procurement, inventory, transportation, or warehousing

* De-confliction of subordinate battalion property books

United States Army

Brigade Assistant Planning Officer (2011-2012)

Responsible for over-all tactical and strategic planning for all activities and mission consisting over 6500 military members and 250 civilians responsible for planning operations when the unit is garrison/deployed. I assisted in writing the standard operational procedures (SOP) for situations that may come up during combat and or field problems; as the assistant planning Officer I also generate the orders for specific combat actions for the brigade assets.

Develop and supervise pre-operational annexes for plans and orders for the Army’s largest testing brigade

United States Army

Company Commander (2009-2011)

Direct, train, and lead infantry units in ground combat operations. Duties include directing deployment of infantry weapons, vehicles, and equipment; directing location, construction, and camouflage of infantry positions and equipment; managing field communications operations; coordinating with armor, artillery, and air support units; performing strategic and tactical planning, including battle plan development; and leading basic reconnaissance operations

United States Army

Scout Platoon Leader

As The Scout platoon Leader, I was first hand selected to lead this elite specialty platoon directly reporting to the Battalion Commander being the primary security to the battalions convoys and Quick Reaction Force upon a moments notice. My scout platoon composed of a section of qualified Army Snipers and Rangers that I disburse to provide long-range surveillance/protection for both the battalion and our platoon. Most importantly my Scout Platoon provided long-range intelligence to the entire Battalion and Brigade allowing for safe, fast movement on the battlefield.

United States Army

Special Operation Infantry Officer

Special Forces Selected

Ranger School

Airborne School

SERE School

Mechanize Leaders I,II and III

Combative I, II, III and IV

Combat Life Savers Course

Infantry Officer Course

Command course

United States Army Cadet

Cadet Commander (2004-2007)

Developing and coordinating field exercise while complying with active duty battalion commanders intent and guidance

Developing and implementing daily enrichment programs for fellow cadets

Performing daily safety and operational needs of battalion

Maxam Construction

Project Engineer/ OSHA Site Representative (2003-2004)

Plan, direct, or coordinate, usually through subordinate supervisory personnel, activities concerned with the construction and maintenance of structures, facilities, and systems. Participate in the conceptual development of a construction project and oversee its organization, scheduling, budgeting, and implementation. To Includes managers in specialized construction fields, such as carpentry or plumbing, masonry, electrical and most importantly safety.

Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors

* Investigate damage, accidents, or delays at construction sites to ensure that proper construction procedures are being followed

* Analyzing information and evaluating results to choose the best solution and solve problems

* Plan, schedule and coordinate construction project activities to meet deadlines

* Inspect or review projects to monitor compliance with building and safety codes, or other regulations

* Develop and implement quality control programs

* Continuously building mutual trust, respect, and cooperation among team members on site

* Study job specifications to determine appropriate construction methods

Implementing construction site matrix for 160 million dollar project

* Developed specific goals and plans prioritizing, organizing, and accomplish scheduled work

Responsible for daily, weekly and monthly ordering and tracking of site supplies and manpower

* Enforce safety regulations for both state and federal standards

* Conduct monthly safety meetings with state Occupation Safety and Health inspectors

* Giving quarterly Lock Out and Machinery Safety classes to site personal

* Investigate accidents to identify causes or to determine how such accidents might be prevented in the future

* Develop or maintain hygiene programs, such as noise surveys, continuous atmosphere monitoring, ventilation surveys, or asbestos management plans

* Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations

* Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials on daily basis

* The ability to apply general rules to specific problems to produce common sense

General Motors

Project Manager (1998-1999)

Track cost analysis of chassis project of various production vehicles

* Supervise technicians, analysts, administrative staff and other engineers on select top-level projects

* Developing, designing, or creating new applications, ideas, relationships, systems, or products in use

* Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods saving our department over 11%

* Influenced the processes for providing customer and personal services; this included customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

* Train production personnel in new or existing methods

* Continuously applying principles, techniques, procedures, and equipment to the design and production of various goods and services

* Provide technical expertise or support related to manufacturing

* Determine root causes of failures using statistical methods and recommend changes in designs, tolerances, or processing methods

* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Performed occupational and Safety in both chemical and manufacturing divisions

* Design, install and troubleshoot manufacturing equipment

* Implementation of machinery and tools, including their designs, uses, repair, and maintenance

Providing guidance on safety corrections made throughout automotive plant

* Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models

United Parcel Service

Lost Prevention Officer (1995-1998)

Enforcing United Parcel Services’ integrity for both the customer and staff by

performing surveillance and investigations to recover property

Helped to implement cost efficient ways to track packages and equipment

Experience

Site Engineer

Auto CAD

Mechanical Packaging and Logistics

Hydraulics

Project Management

Six Sigma Methodology

Corporate Strategy

Project Management

EDUCATION

North Carolina Agricultural & Technical State University

M.S., Industrial Technology/Occupational Safety & Health

M.S., Industrial Technology/Manufacturing Engineering

B.S., Psychology/Manufacturing Engineering

*Valid Passport*

References available upon request.

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