Customer Service Representative

Education

Bachelors of Business Administration, *015

Sage College of Albany, Albany, NY

Related Course Work

Financial Accounting: Course focused on how to manage all financial calculation for a company within a fiscal year

Managerial Accounting: Course focused on how to make sound financial decisions for both business and personal purposes

Advertisement and Promotion: Course focused on how to run an advertising campaign including creating an objective, measurable goals and understanding the target audience

Professional Experience

Customer Service Representative, Regal Cinemas, Albany, NY October 2012-January 2013

•Responsible for taking customer orders, responding to complaints and inquires, and ensuring that customers enjoyed their movie experience

•Maintained a clean theatre and concession stand during all shifts

•Organized, stocked, and sanitized company wash rooms and swept all floors

•Interned at the Ronald McDonald House

Community Involvement

Election Assistant, State Governor Elections, Schenectady, NY Election Day 2010

•Responsible for answering phone calls from constituents

•Organized voter responses by placing them under the respected party line

•Assisted voters with polling needs

Computer Skills

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsft Publisher