Tanya Washington-Beale

***** ********** **** ******, ** 20718

acqc00@r.postjobfree.com

919-***-****

Career Target: Accounts Payable, Scheduler, and Customer Service

Met all core goals and objectives in providing superb Customer Service, demonstrating proficiency in procedures and exhibiting a positive attitude. Work effectively with business-to-business, healthcare and other professionals in medical, political, and public settings. Computer and Internet literate.

KNOWLEDGE & SPECIALIZED SKILLS

General clerical duties, answered multiple phone lines, scheduled appointments, data entry

Documented, recorded and charted patients vitals, maintained patient confidentiality patient assessment and evaluation emergency service processed and handled hazardous materials

First Aid CPR

KEY CONTRIBUTIONS & ACHIEVEMENTS

Recognized by supervisors for meeting and exceeding goals in customer satisfaction. Demonstrated high level of competency and skill while performing assigned client duties, which reflected the organization’s mission.

Achieved customer satisfaction through psychosocial, awareness, communication and other interpersonal skills.

Maintained excellent relationships with patients, family members, and colleagues. Obtained positive reactions and behaviors through encouraging patients to work proactively toward improving health outcomes.

Experience in accounts payable and receivable. Ensured invoices were reconciled and paid accordingly within the allotted time. Maintained account payable files, met deadlines, audited and processed credit card bills, sorted and distributed incoming mail.

EMPLOYMENT HISTORY

Maryland General Assembly- Annapolis, MD Receptionist /Legislative Clerk

Wake-Med Hospital– Raleigh, NC Secretary/CNA

Menders- Atlanta, GA Certified Nursing Assistant

Tanya Cares - Glenside, PA Owner

Doylestown Hospital – Doylestown, PA Patient Care Technician

St. Joseph’s Hospital – Atlanta, GA Patient Care Technician

Sunrise Assisted Living - Blue Bell, PA Med-Care Manager

Ridgeway Florist – Philadelphia, PA Accounts Payable

EDUCATION & CREDENTIALS

North Carolina State Certification - Certified Nursing Assistant

Maryland State Certification - Certified Nursing Assistant

Thomas Institute School of Business, Philadelphia, PA – Accounting

Parkway Program, Philadelphia, PA – Diploma

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