Manager Administrative Assistant
Resume:
Anna M. Luczak
*** ******* ****-*********, *** York 14616-USA
Home phone 585-***-****
OBJECTIVE
Seeking full time position with a secure employer in the
greater Rochester area.
WORK HISTORY
6/84-6/92 U.S. Air Force Reserves, Niagara Falls, NY
Air Cargo Specialist
Loaded military aircraft. Built cargo loads. Used military
computer system to figure cargo weight and distribution.
Operated forklifts and 25K loaders. Supervised and instructed
groups of up to 20 airmen in air cargo field.
4/85-12/95 AAA Western and Central New York, Rochester, NY
Auto Travel Counselor II
Ten years experience preparing travel routings. Work with
customers helping to plan their trip destinations. Experienced in
booking hotel reservations. Extensive knowledge of North
American geography. Specialize in inventory control and
ordering of AAA strip maps.
1/96-10/03 AAA Western and Central New York, Rochester, NY
Supervisor
Supervised staff of up to 15 counselors. Coordinate training
programs. Schedule staff, make recommendations, evaluate
staff. Involved in interviewing, hiring, and discharging of staff.
Complaint investigation and handling. Assist manager with
budget and marketing plans. Assist in meeting and exceeding
office commission goals. Support all company goals including
Financial Services, Travel Services, and Membership through
local community involvement and business organizations. In the
absence of the manager, responsible for the general office
direction and well being of associates to include safeguarding of
all office assets. Utilized Microsoft Word and Excel, as well as
Wintegrate and Apollo computer systems.
5/04-9/04 Canadian American Transportation Systems,
Rochester, NY
Fast Ferry Crew Member
Greet guests aboard the Fast Ferry. Handle taking boarding
passes. Assist in safety issues. Worked onboard in the Duty
Free ship store. Running register, balancing cash drawer,
assisting customers. Responsible for keeping store stocked and
neat. Responsible for ensuring safety of passengers onboard
in case of an emergency.
9/04- 9/05 Dr. Daniel Squilla, D.D.S., Rochester, NY
Dental Receptionist
In charge of opening and closing office. Check patients in
and out. Maintenance of patient medical files. Patient billing,
processing of patient payments. Submitting of insurance claims
and preauthorizations. Running daily and monthly financial
reports. Extensive knowledge of all dental procedures.
Darkroom copying of dental x-rays. Utilize Microsoft SoftDent computer system. Assist hygientists with periodental charting. Answering patient telephone requests, and scheduling and confirming patient appointments.
10/05-present Women's Continence Center, Rochester, NY
Medical Technician/ Administrative Assistant In charge of opening office. Check patients in and out.
Preparing patient medical charts for providers use daily.
Processing of patient payments. Utilize Specialist medical computer system. Assist providers with patients in-room. Answer patients telephone requests, scheduling and confirming patient appointments. Calling and faxing in prescription requests. Downloading and printing all provider dictations. Typing and sending consult letters to Primary care physicians. Ordering of office supplies. Handling marketing. Checking urine samples for infection. Setting up of cystoscopy and ultrasound machines. Turning over patient rooms. Involved in all aspects of running a Specialist office.
EDUCATION
California Maritime Academy, Course completed in Rochester, NY
(Obtained Merchant Mariner Status, trained in fire-fighting, safety at sea, basic first aid and CPR)
U.S. Air Force Technical School, Wichita Falls, TX U.S. Air Force Basic Training, San Antonio, TX Oswego State University, Oswego, NY
Benjamin Franklin High School, Rochester, NY
Regents Diploma, 1980
Ralph Bunche Award for Creative Writing
INTERESTS AND ACTIVITIES
Enjoy traveling, reading, jogging and physical fitness
Married, with two children. In excellent health.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate