Ahcene Ait-Messaoud
*** *** ****** **** **, Sultan WA 98294
Cell#: 425-***-**** E-mail: acqbw1@r.postjobfree.com
CAREER OBJECTIVE: -
To secure a position as a computer programmer, web developer, database developer and/or
admin, software developer or anything computer related whether it's software or hardware,
although i have a slight preference for software.
WORK STATUS: -
I have acquired US citizenship in 2010 and thus I’m fully authorized to work in the US.
EDUCATION: -
I have achieved the coveted CCNA certification a few years back (from 2001 to 2004), although
i have not kept up with renewing it.
6/1988 University of Science and Technology, Algiers, Algeria.
Bachelor Degree in Computer Science (equivalent to "Ingéniorat en Informatique" in
French)
6/1986 National Institute of Computer Science Tizi-Ouzou, Algeria.
Enrolled in the CS curriculum.
FORMAL TRAINING RECEIVED: -
•VAX/VMS (DCL)
•CLIPPER & RDBMSs
•GISs & ARC/INFO
•VAX/VMS (commands & Utilitarians)
•FORTRAN for VMS
•VAX/VMS System Exploitation
•DECnet phase IV – Architecture & functions
•DECnet/VAX – Administration & management
•RDB/SQL
•UNIX (Commands & Administration)
•INFORMIX (4GL & SQL)
•APACHE web server installation and configuration
TECHNICAL SKILLS AND KNOWLEDGE: -
Operating Systems:
•Work experience with UNIX (Application development & System Administration)
•Familiar with most versions of the WINDOWS Operating System
•Expertise in MS-DOS
•Familiarity with the DEC-VMS Operating System
•Exposed to the Burroughs family or mini-computers
•Good working knowledge of the DG-UX flavor of UNIX from DATA
•GENERAL
•Exposed to the HP line of mini-computers
•Exposed to the Honeywell/Bull family of mini-computers
Programming languages:
•INFORMIX 4GL
•Embedded SQL
•CLIPPER / Nantucket
•VISUAL BASIC
•QBASIC
•PASCAL
•C, C++, C#
•MAPBASIC
•FORTRAN
•BOURNE SHELL Scripting.
Databases:
•Extensive work experience and expertise with INFORMIX.
•Familiar with MS-ACCESS
•2 years work experience with the DBASE family of RDBMS
•Familiar with SQL
•Exposed to RDB
Web Design:
•Some experience designing websites using FRONTPAGE, JAVASCRIPT, HTML, CSS,
JOOMLA CMS.
•Exposed to Jquery, C, C++, CSS3, HTML5, bootstrap through self improvement
and self learning.
•Familiar with the C# programming language and the Microsoft .NET framework.
•Exposed to Macromedia Flash.
•I have taken extensive online courses and training for over a month on the microsoft .Net
platform while at frontier and i have a good grasp of this Microsoft IDE platform.
•I once developed and maintained a few websites using the Joomla CMS, frontpage, some
PHP, CSS, HTML, Javascript. I consider myself as having a medium to intermediate
level in these systems/tools.
Other:
•Experience in assembling, installing, configuring, troubleshooting and upgrading
computer systems
•Proficient with the MS-OFFICE productivity suite
•Proficient with regular expressions
•Recently tested and programmed several cash registers for a local retailer
•I have developed a few websites here and there on a volunteer basis (none of which are
up and running now unfortunately)
•I have written a ton of code a few years back, and to my knowledge that work is still
being put to use in some of my previous work places.
•I literally love writing efficient and clean computer code.
EXPERIENCE RELATED TO CAREER OBJECTIVE: -
5/1994 – 09/1995 National Security Staff Algiers, Algeria.
Software Engineer.
Duties included the
•Assembling, installing, configuring, troubleshooting and upgrading computer systems.
•Troubleshoot, test and maintain computer hardware and software
•Assessment, design, implementation and maintenance of standalone database
applications
•Migration of legacy programs to a UNIX / Informix client-server environment.
6/1989 - 5/1994 National Agency for Hydraulic Resources, Algiers, Algeria.
Software Engineer.
Duties included:
•The design and development of various applications using Clipper, MapBasic, dBaseX,
Pascal, Qbasic.
•Training co-workers on computer hardware and software
•In-house technical support to co-workers from non-IT departments.
SPECIAL SKILLS AND INTERPERSONAL QUALITIES: -
•Fluent in French, English, and Tamaziɣt (my mother tongue). French is the main
teaching vehicle in my native country (Algeria) in technical schools and is widely
spoken and understood in North Africa.
•Taught Physics in French in high school level in Algeria
•Successfully translated all my immigration paperwork from French to English back in
1995.
•I like building and troubleshooting computers as a hobby (I have an incommensurable
passion for anything IT, with special leaning towards software/app development both
for the web and for desktops). A few years back, I have setup a lab of 4 CISCO routers
for learning purposes, in conjunction with a LAN of 4 desktops and a laptop all
connected together in a workgroup fashion, all sharing a broadband connection to the
Internet.
•I literally enjoy and love writing code, scripting, programming and troubleshooting
hardware and software issues.
•My training and previous experience in the IT field are such that I can be productive
almost immediately with very little to no need for extra training. Even if a new tool or
a system that I’m not familiar with is involved, I have the ability to pick up and learn
new ways of doing things (methodology) or tools of the trade (of software and/or of
hardware nature) in very little time. I am a true, proven and efficient self-learner, I
spend hours at home reading up and learning new systems/techniques/tools and so
on...a good illustration of this fact is my achieving the coveted CCNA certification
milestone 100% on a self study basis!
•I have an incline towards perfectionism. I don’t like to give up or settle for an inferior
solution out of resignation. If there’s a way of doing something (better) I’ll persist
until I find it.
•I have a strong drive to learn and assimilate new technologies, mainly using the Internet
as a research medium for documentation.
•I’m a friendly person. As dedicated as can be and very reliable. I take great pride in what
I do. I have a strong work ethic. Able to work in a team environment or independently.
•I’ll be a definite asset to any organization that’ll lend me a hand and offer me an
opportunity to shine. I was dubbed “My golden work horse” by a previous boss of
mine who gave me $1 hourly raises 3 times in 3 consecutive quarters! I went from
$14/hr to 17/hr in 9 months!
•Another boss of mine was so overwhelmed by emotion and couldn’t hold back tears when
he learned that i have decided to move on mainly for security/safety reasons.
•I am willing to relocate
•Last but not least I am a power ebayer with a 99.8% positive feedback profile (1284
positive Feedbacks versus 3 negative!). Ebay member user ID: ahcene
EXPERIENCE NON-RELATED TO CAREER OBJECTIVE: -
05/1998 - 09/2002: The southland corp., San Diego, CA.
Cashier/Store clerk
03/2003 - 08/2004: Jackpot Inc., Marysville, WA.
Cashier/Store clerk
10/2004 - 12/2005: Chesterfield Services, Everett, WA.
Caregiver
12/2005 – 09/2007: WDS global, Kirkland WA.
Tech support rep (tiers II&III) for the verizon wireless contract.
10/2007 – Present: Verizon (now Frontier), Everett WA.
Fiber Support Analyst for FIOS TV, Internet and telephone products.
Duties include (but are not limited to):
Assisting customers with order inquiry and/or trouble reports.
Providing fiber to home activation support.
Analyzing, investigating, isolating, and resolving trouble conditions across the board.
Initiating service order corrections and changes.
Troubleshooting and resolving a wide array of Service Order provisioning issues and fall-outs,
Network troubles, switch errors, investigating CPE related issues.
Tracking fallout orders end to end to completion on legacy verizon platforms and now Frontier
more or less equivalent tools.
Escalate order fallout and/or trouble resolution to appropriate work groups.
Performed Tier 2 off-line Order Maintenance and trouble escalation/handling/resolution duties.
Work with customers and other work groups to isolate and resolve a wide array of issues at a
customer's location or in the fiber optic network.
Performed and still perform assignment duties for over 3 years now with the everett assignment
group.