Front Desk Management
Resume:
REINA RHODA D. RAGANAS
Block * Lot **, NHA Agdao, Davao City
**********.*******@*****.***
CAREER OBJECTIVE
To gain a dynamic and challenging role in the company, that will offer the best opportunity for
further development of my abilities, skills and knowledge in an established firm with long term
career growth possibilities.
QUALIFICATIONS
Has a Bachelor of Sciences degree in Hotel and Restaurant Management
Computer literate (Excel and MS word)
Good organizational and management skills
Good in customer relation
Capability to manage several tasks and work under pressure.
Capable of working independently or as part of a team with broad-based experience and
hands-on skills .
GOALS
To be able to apply my knowledge, skills and abilities acquired from my academic studies
and various work experiences, and I am very much willing to learn more.
To be able to contribute attainment of my employers goals and plan with quality output
based on my assigned tasks.
PERSONAL INFORMATION
Father's name : Diosdado G. Raganas
Mother's name : Rufa D. Raganas
Date of Birth : July 22, 1987
Place of Birth : Minglanilla Cebu
Age : 27
Civil Status : Single
Sex : Female
Weight : 58kls.
Height : 54
Religion : Roman Catholic
EDUCATIONAL BACKGROUND
LEVEL SCHOOL YEAR GRADUATED
Elementary : Jose L. Porras Elementary School 1999 -2000
Secondary : Sta. Ana National High School 2003 -2004
Tertiary : Joji Ilagan Career Center Foundation Inc., 2008 -2009
Course : Bachelor of Science in Hotel and Restaurant Management
INTERNSHIPS
Microtel Inn and Suites Housekeeping 300 Hrs.
Hola Espana Waitress 82 Hrs.
DESIRE POSITION
Receptionist
WORK EXPERIENCES
F.L Yap Trucking Corp. Office Clerk Oct. 13, 2014 - Present
Domicilio Lorenzo Apartelle Front Desk Receptionist Oct. 19,2012 Jan. 16, 2014
Into Opamin CPAS Associates Miscellaneous Clerk Aug. 04, 2011 - April 27, 2012
BS Inn Hotel Front Desk Receptionist Oct. 07, 2010 Jan. 15, 2011
JOB DESCRIPTON
Office Staff
Collect, count and disburse money and complete banking transactions.
Communicate with clients, employees and other individuals to answer questions, explain
information, take orders and address complaints.
Answer telephones, direct calls and take messages.
Compile, copy, sort and file records of office activities, business transactions and other
activities.
Complete and mail bills, contracts, policies, invoices or checks.
Operate office machine, such as photocopies and scanner and personal computer.
Front Desk Receptionist
Dealing with bookings by phone, e-mail, letter, fax or face to face.
Completing procedures when guest arrive and leave.
Choosing rooms and handling out keys.
Preparing bills and taking payments.
Taking and passing on messages to guests.
Dealing with special request from guest like booking theatre tickets or storing valuable
items.
Answering questions about what the hotel offers and the surrounding area.
Dealing with complaints or problems
Miscellaneous Clerk
Performs any combination of the following calculating, posting and verifying duties to
obtain financial data for use in maintaining accounting records.
Compiles and sort documents, such as invoices and checks, substantiating business
transactions.
Front Desk Receptionist
Responsible for handling front office reception and administration duties, including
greeting guest and offering them beverage, answering phones, handling company
inquiries.
CHARACTER REFERENCES
Mr. Casiano P. Rebucas CPA., Mrs. MaritessTugay
JIB School Registrar JIB Course Cordinator
227-5602 226-3783
Mr. Rene A. Jorolan Mr. Amon Rey Cuestas
Microtel General Manager Domicilio Lorenzo Apartelle Head Leader
233-2333 092*-*******
Mr. Nheil Oracion Ms. Kristine Joy Varias
Microtel Team Leader Siok Motor O.I.C
Ms. Regina R. Fernandez
Dev. Academy of Phils. Davao City
Dear Manager
God Speed!
With my willingness and interest to be part of your management, I am applying for a
Receptionist position. It is my great honor to be considered as one of your new employees. .
I am REINA RHODA D. RAGANAS, 27 years of age, single and graduated the course Bachelor
of Science in Hotel and Restaurant Management at Joji Ilagan Career Center Foundation, Inc.
I am active, skillful and willing to submit myself for any training/seminars with regards to my
work related to any activities, attached herewith is my personal vitae for your close perusal.
Should your management consider my application, it is my pleasure to come for personal
interview of your convenient time. You can reach me at my personal mobile no. +639*********
Sincerely yours,
REINA RHODA D. RAGANAS
Applicant
Contact this candidate