Thomas Gauggel

1-403-***-**** acqbpa@r.postjobfree.com

EXECUTIVE SUMMARY

Highly trained and experienced IT professional brings vision, foresight and big picture thinking to account management while handling priorities and deadlines under pressure. Tom is a bright, ambitious leader with excellent interpersonal skills, who deals effectively with all levels of an organization both internally and externally. With a history of developing strong, long-lasting business relationships based on trust, integrity and knowledge, Tom is a natural at bridging the communication gap between IT and Senior Management which ultimately unveils blind spots and saves valuable organizational time and money.

KEY TECHNOLOGY ITEMS

Citrix XenApp 6.5 XenDestkop 7.5, EdgeSight, Provisioning Server, MCS, Profile Manager, Web Interface / StoreFront), NetScaler (design), VMWare vSphere, MS AppV, Windows 2000 – 2012, Active Directory, RDS Servers, Next Gen Storage – Nutanix (For VDI and Cloud solutions), Application optimization for virtual environments. Private & Public Sector experience, environments and applications. (Upcoming) – XenApp/XenDesktop 7.6, XenMobile and CloudBridge.

PROFESSIONAL BUSINESS EXPERIENCE HIGHLIGHTS

Architecture – Virtualization environments from network, storage h/w, server h/w, virtualization vendors, etc.

Project Management – Performed project management roles for virtualization environment upgrades and net new deployments.

Documentation - Requirements gathering, application rationalization, infrastructure audits, virtual environment designs, policies, best practices, compliance, end user experience analysis, executive summary on virtualization projects, risk management/mitigation, DR/BC planning, change management, configuration management, SOW creation and reviews.

Disaster Recover & Business Continuity – Using virtualization environments and cloud solutions to create DR/BC infrastructure. Integrate DR/BC solution to live business user mobility so as to decrease cost of ownership of a DR/BC environment.

Leadership/Mentoring/Training – Leading technical staff in virtualization and other infrastructure projects. Mentoring junior staff to build achieve their career goals. Training junior staff and clients on virtualization technologies.

Business Development – Helping our business create new business through building relationships with old and new clients utilizing the latest technologies.

Vendor Relations – Create, manage and maintain positive and mutually beneficial relationships with vendors and partners.

PROFESSIONAL EXPERIENCE

T3 Solution Providers, Calgary, Alberta January 2010 – Present

Virtualization Solutions Lead

Subcontracted to Citrix Consulting Services as a partner to engage in projects for Infrastructure Assessments, Designs, implementations, requirements gathering, and create project build out documentation.

Contracted to design, implement, document and manage project for Alberta Health Services for 120,000 end users. Consolidate 14 Metaframe 4.5 farm’s into a single XenApp 6.5 Platinum farm.

Perform infrastructure assessments, requirements gathering, design, application rationalization, implementation, business analysis for companies such as Saskatoon Health Region, SaskPower, Ontario Agency for Health Protection and Promotion, Richie Brothers, McCarthy Tetrault, BellEMR (eHealth), Nexen - CNOOC Limited, Hi-Pro, Cathedral Energy Services, Seaspan and more.

Manage virtualization specialist contractors. Creating SOW’s, review architecture & designs. Provide virtualization business analysis.

Manage client expectations and requirements while ensuring the client is fulfilling their internal business needs on various projects.

CP Incorporated, Michigan, United States July 2009 - 2010

Architect and implemented technologies such as security systems, low cost remote computer access

tools, centralization of documentation, Disaster Recovery/Business Continuity tools and plans, public cloud and hybrid (public & private) cloud solutions.

Assisted small & midsize companies in managing more efficient, lower costing operations. Creating policies/procedures/best practice documentation.

Provided consult on appropriate tools and technologies to increase profitability and business growth.

Talisman Energy Malaysia, Kuala Lumpur, Malaysia April 2009 – April 2010

Lead the architecture, project management and training of Talisman Malaysia’s upgrade Citrix XenApp 5.0 project which involved implementing a VMware ESX 5.0 environment on HP servers.

Planned and instructed clients to rebuild their current farm to XenApp 5.0 on VMware ESX 5.0 server.

Performed application rationalization.

Documented and instructed new server group team members on how to administer, manage, and optimize XenApp 5.0 on MS Terminal Server environment using Microsoft and Citrix best practices.

Aegon Calgary July 2007 – August 2010

Account Manager (part time while working in IT profession)

Sold and maintained personal Life, Critical Illness, Disability, and Long Term Care insurance.

Expanded my business skills and help people properly protect their families.

Learn sales and business development skills.

Talisman Energy Ltd., Telvent, Calgary Alberta June 2000 – September 2008

Virtual Technology Tech Lead

Provided extensive project documentation for project accountability while architecting and co-managing the rebuild of Citrix environments for North America and South East Asia for Talisman Energy. The environments were being upgraded to Windows 2003 TS server, Citrix Presentation Server 4.0 and Softicity (AppV) for application deployment.

Served as the lead administrator and architect for the Citrix environment, which had 40+ servers and 350 applications which involved infrastructure design and planning; application installation and troubleshooting; WAN optimization analysis; rapid server deployment; created change management rules and Citrix farm documentation; tested and deployed Active Directory rules to secure and optimize servers; created procedures for environment; worked with application support people to help their applications work on an MS Terminal Server etc.

Kept Metaframe farm up to date by testing and implementing new feature releases and analyzing new Portal products along with hardware infrastructure upgrades such as blade servers and Ghost imaging software. Designed all aspects of new Metaframe farm to centrally deploy applications within the company. Started to bring in VMWare for Citrix server testing and developments PC’s environment.

Created VMWare environment for customer to reduce server infrastructure costs, using VMWare’s ESX product, HP servers and SAN. Managed environment to deliver development PC’s and Citrix test servers.

Delegated support duties to two junior administrators

Provided over-all support for Network environment, which involved over 150 servers

Successfully converted 7 NT 4.0 Terminal servers with various versions of Citrix Metaframe to Windows 2000 platform with Citrix Metaframe XPe, resulting in gaining customers confidence to significantly expand the remote computing environment to a current total of 30 servers which supported the current 1000 users and handled 1700 employees for remote application access.

Successfully architected and created the Citrix Metaframe environment for Talisman’s Kuala Lumpur office for off-shore oil platform application access via VSAT including gathering communication optimization information for ICA traffic and making recommendations to network/communications administrators.

Spent time on researching and testing technologies such as Softricity (AppV), and thin clients etc.

Working on architecting a new Citrix farm using Windows 2003 Terminal Server and Metaframe 4.0

Developed and implemented the Citrix portion of the Disaster Recovery plan for Talisman Energy.

PREVIOUS PROFESIONAL EXPERIENCE

Enron Canada, Calgary Alberta March 2000 – September 2000

Network Administrator

Manage all aspects of server and network infrastructure. (HP servers h/w high availability solutions, Cisco high availability environment, Citrix high availability environment, backups, AD, Exchange, SQL servers.)

Network Solutions Inc., Calgary Alberta March 1999 – March 2000

Senior Network Administrator (03/99 – 03/00)

Architecture and Administration of IT infrastructure at Plains Energy. (Citrix, Exchange 5, AD, 3COM switches, SQL servers, Desktop deployment and maintenance, corporate virus scanning (McAfee), Norton Backup tools, file server, etc.)

GE Capital IT Solutions, Calgary Alberta 1994 – 1999

Server Infrastructure Administrator

Contracted to Shell Canada (1994 – 1997)

Contracted to Canadian Fracmaster and Nortel (1997 – 1999)

EDUCATION

SAIT Polytechnic, Calgary, Alberta Computer Engineering Technology

SPECIALIZED TRAINING

NPP – Nutanix Plantform Professional

CCEA - Citrix Certified Enterprise Administrator (Metaframe 1.0 – 5, CCA 6.0)

Citrix Intro courses 7.0, 7.5, 7.6, AppDNA.

VCP – VMWare Certified Professional (3.0)

MCSE with MCP in Networking Essentials, Windows 95, NT 4.0 Workstation, NT 4.0 Server, NT Server 4.0 in the Enterprise, TCP/IP, Exchange 5.5

Former Certifications for IBM Servers, HP Servers, Toshiba, Digital Equipment Corporation and Apple Macintosh

Various Microsoft courses on NT, Windows 2003, 2003, 2008.

Anthony Robbins Corporation:

UPW (2007)

Mastery University (2008-2010)

Business Master

Life Master

Date with Destiny

Aegon - Sales training, Self-Improvement Seminars, Leadership skills training, Alberta Insurance Council.

Basic Military Training – Canadian Armed Forces.

SPECIAL SKILLS

Bilingual: fluent in English and German

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