Lisa Campbell
Northlake, TX 76262
**********@*******.***
Profile Summary:
Multi-faceted, efficient & reliable professional with 10+ years of experience. I am flexible, creative, and service-oriented, offering a unique combination of creativity and analytical skill with the ability to assess both vantage points to create cost-effective solutions for internal and external clients.
A versatile professional adept at managing multiple projects, providing exceptional customer support, and streamlining office operations for major productivity gains. Strong knowledge of best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation. Strong Project Management including managing all resources for on time, on budget, on quality project deliverables. Self-starting and extremely detail-oriented professional with exceptional organization, communication and interpersonal skills and strong problem solving and decision-making capabilities.
Substantial experience identifying strategic opportunities and establishing clearly defined processes. Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer. Exceptionally strong communication, organizational and negotiation skills. Very independent and able to work with little direct supervision.
Solid consulting skills and demonstrated talent to work in a team environment, as a team leader and participant.
Education:
Master’ of Arts Organizational Management/Human Resources, Ashford University, April 2012
Bachelors of Science in Business Management, University of Phoenix,
Associate of Arts in Business, Western International University, Phoenix, AZ,
CompTIA Security + certified, OCT 2011
DAWIA Level II Certified Equivalent (Program Management), 2008
260 Continuous Education Units, Defense Acquisition University, 2009
40 hours CISSP training, ready to test.
Professional Experience:
Kroswise Consulting Inc. Sep 2011- current
SPAWAR 8.0 Chief Information Officer Support, 82300 IT Support
Managed program development teams to effectively address multiple requirements according to the specified program's objectives, schedule and budget.
Baseline of new programs in accordance with the cost, schedule, and performance requirements, developing effective metrics, using Lean Six Sigma Green Belt methodologies.
Identify best business practices to be applied to product design and implementation.
Proven ability to rapidly learn new procedures and deliver effective and flawless operational support to achieve company goals in an extremely fast-paced environment.
WIP coordinator, SIPR Token LRA (back-up) for the command, Blacklist POC for the command.
Initiated all command wide RAPT requests, CLIN 5000/6AG requirements.
Recommended new technologies for the command through government approval.
Test all new technologies for the command. Scan to file, MFD, VOIP, HVD.
Coordinated all wiring closet issues, completed all ACTR NET/SRE issues, Approve/Reject all NET/SRE/HPSM MACS.
Work closely with IA on spillages and SAAR Issues.
Coordinated all escalation issues that require liaison between Field Services and the end user.
Syzygy Technologies, Inc. June 2004-Sep 2011
Director of Operations Support/NMCI Assistant Technical Representative/ERP SME, PMW 150;
Worked with the PEO C4I DirOps, PEO staff, and DirOps from other PMWs to identify new business practices and improve implementation within the program office and the PEO.
Responsible for internal communication processes, information technology (IT) support, and security.
Work closely with PMW Business Financial Manager, Echelon 3 Business Area Manager, Technical Director, Acquisition Manager, Principal Acquisition Program Managers, Acquisition Program Managers, and Competency Aligned Organization (CAO) members in carrying out day-to-day DirOps support responsibilities.
Initaited awards for submission into the PEO toolkit for PMW 150.
Assists the PMW front office staff in the performance of administrative duties to include policy staffing, review and implementation, issue tracking and resolution, data calls, audit liaison and coordination tracking, FISMA briefings and coordination, other briefings, timekeeping and travel.
Additional duties will include: Liaison with other PMW Directors of Operations, participation in Lean Six Sigma events and efforts, working with the DPEO for Continuous Improvement and LSS leads from other PMWs to coordinate and track projects.
Assisted with organizational planning efforts to include strategic plans, annual plans, communications plans, and metrics tracking and reporting.
Development and recommendations for PEO personnel moves and re-location initiatives, developing facilities support budgets and coordinates and tracks all facilities related actions including facilities service requests, mover services and phone services etc.
Drove the implementation of the Enterprise Resource Planning (ERP) initiative for PMW 150.
Installation/Modernization support, PMW 150;
Maintain, modify and update information databases/spreadsheets to support program requirements. This task includes data entry, problem resolution, use of formulas and other data/statistical analysis tools including graphs, pivot charts, and custom reports.
Support the establishment of interfaces, client connectivity, and use of the requisite databases.
Prepare project documents, including strategic plans and roadmaps that address organizational approaches, and retention of maximum mission capabilities in the face of reduced resources.
Compose project management analysis reports including status on current projects in response to external or internal data calls.
Manage the detailed GCCS-M roadmap and fielding plan and previously handled the GCCS-M Master Integrated Schedule.
Handle the IMO funding sheets for both Afloat and Ashore.
Built the NSERC sites to support the needs of all the execution managers.
Built the Afloat IMO check book to track funding for all afloat, submarine and TBMCS financials.
Demonstrated strong communications, time management, and project organizational skills.
Knowledge and experience in consulting with clients on business and service delivery solutions.
Strong knowledge of best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation.
Ability to work well under tight timing deadlines.
Managing all resources for on time, on budget, on quality project deliverables.
Motivate and provide developmental direction for project team members.
Have provided project management including assignment of project responsibilities to project team members, monitoring project status and scope, ensuring the use of standards and methodologies.
Extensive work with the IMO’s, planning yards and class desk managers for financial data and for Ship checks and SIDs.
Generation and collection of shore installation metrics.
Led the generation of weekly reports on operations and project status activities.
Executive Assistant/Flag Secretary;
Provided executive level support to a One-star Admiral and two Senior Executive Service (SESs).
Coordinated executive calendars, travel arrangements, program reviews and conferences.
Responsible for $1.5M budget for NMCI and was the department ACTR (Assistant Customer Technical Representative.
Provided executive level support to a One-star Admiral and two Senior Executive Service (SESs).
Task order manager for PMW 150 and SPAWAR 05 contracts.
Provides support to 100+ Program office government and contractor staff members.
Designated Facilities and NMCI ACTR.
Responsible for the budget for office supplies.
FSC/Stanley Companies, Dec 2002 to June 2004
Executive Assistant; PMW 157
Accountable for all aspects of information flow throughout the PMW 157 organization and familiar with both technical and administration aspects in conducting daily business activities.
Supports PMW 157 Program Manager, Deputy Program managers and overall code.
Performs all executive level secretarial functions. Coordinated schedules/calendars; handled domestic and international travel arrangements; organized and facilitated on/off-site functions including annual meetings; plan and coordinate special events; compile and process quarterly financial reports; designed and maintained various databases; prepared and processed expense reports.
Maintain spreadsheets and database development for financial management; created professional graphic presentations; purchased equipment/supplies.
Facilities administrator and Assistant Customer Technical Representative (ACTR). The ACTR is the PMW/Code representative for NMCI operational issues. Responsible for the code budget of over $600K in NMCI assets and purchases.
Prepare outgoing correspondence and document for mailing, including proper addressing and postage. Provide support to draft, prepare, edit, and coordinate various reports, briefs, papers, and other written documentation required for the proper functioning of the PMW 157 Program Office, using Naval Correspondence Manual.
Professional Affiliations:
Command Ombudsman for Navy Provisional Detainee Battalion II (Iraq) 2006-2008
Member of Who’s Who among Professional Business Women
Member of the National Association of Female Executives
Member of the National Business Women’s Association
Member of the Armed Forces Communications and Electronics Association (AFCEA)
Member of the National Defense Industrial Association (NDIA)
Security Clearance: Secret