Wesley Z. Deng
●**-** ***th Street, Flushing, NY 11355 ●917-***-**** ●**********@*****.***
Profile: Global leader with strategic vision, traditional values and proven success in executing sales/marketing results
Core Skills:
Merchant Services Insight; ● Bilingual (Chinese/English) Sales/Marketing (online/print) execution
Key Relationship/Major Account Management; ● Remittance/Wire Transfer Strategy
Global Asian Diaspora Knowledge; ● Unparalleled Restaurant Industry knowhow
Experience: Bank of America Merchant Services New York, NY
Present AVP, Merchant Sales Specialist (recent experiences and accomplishments available upon request)
First Data Merchant Services; New York, NY
04/11-11/13 Merchant Services Advisor
Exclusive merchant services delegate for relationship manager/business banking level accounts (annual revenue $4 million-$20 million) for Santander Bank in New York City
Sold credit, debit, check and gift cards along with other merchant services products to regional businesses
Built impeccable relationship with 11 relationship managers, 15+ branch managers and 5+ small business specialists
Maintained above industry average profit margin when handling large scale accounts while dealing with C-level clients
Most recently, 145% to quota and ranked #55 out of First Data’s entire 800+ RSA sales force
Golden Years Senior Day Care Freehold, NJ
12/08-03/11 Recruitment Manager
Built up profiles of 2 day care centers (150+ attendees) from scratch
Coordinated efforts with local doctors and vendors to facilitate the seniors
One of most reputable day care centers in NJ Chinese/Russian communities
Bridged exclusive relationship with Monmouth Medical Center
East Red Money Transfer Inc. New York, NY
2/07-11/08 General Manager
Promoted own remittance method via community marketing effort.
Solicited other nationwide businesses to join agent network
In charge of marketing and expansion of this new organization.
Oversaw the daily operation of 8 money remittance centers in NYC.
Dealt with regulators and compliance personnel to ensure the remittances are within compliance guidelines
Managed over $2.5 million of funds daily.
Maximized company’s profit by going thru various procurement channels.
Managed relationship with promotional items vendors around the world.
MoneyGram International Inc. New York, NY
06/03-01/07 Territory Sales/Account Manager
Prospected, signed and retained agents within subgroup Asian American population to increase outbound transactions to China, Philippines, Indonesia, Korea and Vietnam.
Retained agents through relationship-based management, re-pricing, remittance changes, automation and new sales.
Developed and implemented street level and cost effective grassroots to build awareness of the company.
Designed and delivered sourcing strategy for Asian marketing department.
Followed up on changes of ownership to create new selling opportunities.
Coordinated in/external resources to ensure smooth implementation and training of new agents.
Stayed current on demographic and industry trend.
Managed the entire east coast Asian American territory (from Maine to Florida).
Built up the in-country Chinese/Filipino/Indonesian/Vietnamese agent network.
Increased the China transactional volume from 300 monthly to 25,000.
Researched and analyzed demographics data to identify other Asian American subgroup markets.
2006 top sales award
Verizon Information Services New York, NY
07/00-06/02 Premise Account Executive
Handled current advertisers billing over $50,000 per month
Managed increase, decrease and cancel on current accounts.
Managed advertising in multiple print directories and met various deadlines.
Created and implemented complete marketing programs for small to medium sized businesses.
Presented print advertising opportunities in the yellow/white pages and B2B directories.
Presented electronic ad opportunities on superpages.com as well as custom websites.
Responsible for the entire sales process from initial contact to close.
Handled prestigious accounts (William B. Bay Real Estate, NBA Store, etc.).
Generated more than $360,000 new businesses revenue during 01-02 campaign.
Education: The College of New Jersey (formerly Trenton State College)
05/1998 Bachelor of Business Administration Ewing, NJ
Training:
R. H. Donnelley Initial Sales Training.
First Data JTB Sales Training
Bank of America Merchant Services Richardson Training
Bank of America Signature Program
Skills:
Native speaking level of Chinese (Mandarin, Cantonese and Shanghainese) with advanced skills in reading and writing
Conversant in Spanish and several other Chinese dialects.
Expert in the use of Microsoft Office, salesforce.com and several other applications.