Customer Service Administrative Assistant

**** ******* ***., **********, ** ***** 513-***-**** **********@*****.***

Carol Dane

Objective

To obtain a responsible and challenging position where my experience, accomplishments and proficiency will allow the opportunity for growth

Skill Summary

Highly organized, can multi-task, detail oriented, and an effective communicator both written and oral

Ability to prioritize, meet deadlines and handle sensitive, confidential and interpersonal matters

Adaptable and able to work with minimal supervision

Positive attitude and patience with a diverse clientele

Experience

2013-present United Parcel Service Sharonville, OH

Human Resources Administrative Assistant

Prescreening of applicants for hiring managers

Scheduling interviews and assisting employees

Processing paperwork for new hires

Fingerprinting, badges, uniform orders, and other general office duties

1991 - 2013

Mass Marketing, Inc.

Fairfield, OH

Senior Sales Representative

Inside sales & marketing for a national multimedia company

Comprehensive Customer Service

Copy layout, design & follow up

Accounts receivable/collections

Awards: Rookie of the Year

One Million Dollar Club

Two Million Dollar Club

19 Superstar Collection Awards

Instructing new employees on ways to improve organizational techniques

1990-1991

Chemlawn Services

Cincinnati, OH

Manager, Office Operations

Staffing and management of accounting, collections & clerical activities

Monitor work flow and cost controls

Purchasing of office equipment and supplies

Assist CSR's in handling customer relations

Education

Regina High School - Valedictorian - awarded scholarship to University of Cincinnati

University of Cincinnati - English major

Cincinnati, OH

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