Customer Service Manager
Resume:
Objective Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.
Experience
** ***** *nly Stores – Customer Service 12/2012 - 01/2015
• Ran the cash registers – receiving payments by cash, check, credit cards, or automatic debit
• Issuing receipts, refunds, credit
• Providing exceptional customer service while working in fast paced environment
• Was trusted with keys to open and close the store with manager in charge
• Go to employee for any issues in the store
• Often gave direction to other employees as needed
• Organized prices, advertisement posters, cashiers break schedules
• Answering multi-line phones and taking accurate messages
Education
Whittier High School (Whittier, Ca) 2007- 2011
High school diploma
Rio Hondo Community College (Whittier, Ca) 2011 - 2014
Associates Degree - Sociology
Cal State University, Los Angeles (Los Angeles, Ca) 2014 - Present
Bachelors Degree- Social Work
Accomplishments
Honors List 2014 - 2015
Alpha Gamma Sigma Honor Society 2013 – 2014
Dean’s List 2011 – 2014
Academic of Excellence 2011 - 2014
Skills
Savvy computer skills with knowledge in Microsoft Office including, QuickBooks, Excel, Outlook. Fast learner, very dedicated, outgoing, friendly, positive attitude, responsible, punctual, good people skills, detail oriented, very organized, fluent in both Spanish and English, will take initiative, problem solver not problem creator
References
Manager/ Supervisor - Andrea Valadez ● WORK: 323-***-**** ● CELL: 626-***-****
Thank you for your consideration.
Rocio Salais
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