Customer Service Manager
Resume:
Clara Marshall
Customer Service Associate, Lowe's Home Improvement - Torre Boxwater
Venus, TX
*********@***.*** - 817-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Customer Service Associate, Lowe's Home Improvement
Torre Boxwater - Cleburne, TX - February 2013 to Present
TX 76033 Phone: 817-***-****
Manager- Torre Boxwater
Managed all customer service functions during shift, including money handling, merchandising, and other
customer concerns
Cashier
Kroger - Mansfield, TX
Responsibilities
Managed all customer service functions during shift, including money handling, merchandising, and other
customer concerns.
Title Abstractor
Orange Energy Corporation - Grapevine, TX - February 2014 to November 2014
Phone: 817-***-*****
Amber Schrandt:
Assembled Title Completed Packs
David Wilford & Michael Jordan:
Provided Abstracts for E&P Clients. Preparation of Professional title presentations in iLandman, including
Comprehensive Runsheets and Mineral Ownership Reports.
In-House Title
Abstractor, Axia Land Services, LLC - Arlington, TX - November 2012 to January 2013
76017 Phone: 817-***-****
Manager- Ginger Graham
Provided full Patent-to-Present Abstracts of prospective drill site tracts for E&P Clients. Performed cursory
title examinations for E&P Clients for leasing in the Arlington, Texas area. Provided title training and
development for newer title analysts. Assisted leasing agents by advising on pro-active curative efforts for
good faith leasing practices. Focus Counties: Harrison, Karnes
Title Attorney
Title Abstractor, Texas Research in Petroleum Properties, LLC - New Waverly, TX - September 2009 to
July 2012
Address: P.O. Box 219, New Waverly TX 77358 Phone: 936-***-****
Supervisor: Stephen Wilson
Full Patent-to-Present Abstracting of prospective drill site tracts for E&P Clients. Preparation of Professional
title presentations, both digital and hard format, including Comprehensive Runsheets, Mineral Ownership
reports, Flow Charts, etc. Routinely perform Cursory Title Examinations for Mineral Acquisition clients.
Experience fulfilling curative Title requirements both as a pro-active approach and in response to Title Attorney
requirements. Focus Counties: Johnson, Parker, Tarrant, Hood, Gonzalez, Denton, Hill, Ellis, LaSalle, Lavaca,
Polk, Ector & Louisiana Title (Caddo Parrish)
In-House Title
Abstractor, Axia Land Services, LLC - Arlington, TX - March 2008 to August 2008
76017 Phone: 817-***-****
Manager- Ginger Graham
Provided full Patent-to-Present Abstracts of prospective drill site tracts for E&P Clients. Performed cursory
title examinations for E&P Clients for leasing in the Arlington, Texas area. Provided title training and
development for newer title analysts. Assisted leasing agents by advising on pro-active curative efforts for
good faith leasing practices. Focus Counties: Tarrant, Parker
Title Attorney
Title Abstractor, Texas Research in Petroleum Properties, LLC - New Waverly, TX - March 2004 to
March 2008
Address: P.O. Box 219, New Waverly TX 77358 Phone: 936-***-****
Supervisor: Stephen Wilson
Full Patent-to-Present Abstracting of prospective drill site tracts for E&P Clients. Preparation of Professional
title presentations, both digital and hard format, including Comprehensive Runsheets, Mineral Ownership
reports, Flow Charts, etc. Routinely perform Cursory Title Examinations for Mineral Acquisition clients.
Experience fulfilling curative Title requirements both as a pro-active approach and in response to Title Attorney
requirements. Focus Counties: Johnson, Parker, Tarrant, Hood, Gonzalez, Denton, Hill, Ellis, LaSalle, Lavaca,
Polk, Ector & Louisiana Title (Caddo Parrish). Performed 30-year title searches for Right of Way for Pipeline
Company. Focus Counties: Parker, Johnson, Tarrant
In-bound Call Center Operator
Progressive Concepts, Inc - May 2003 to March 2004
Address: 5718 Airport Freeway, Fort Worth TX Phone: 817-***-****
Supervisor: Laurie Thatcher
Trained to determine nature of after-hours patient phone calls for various Medical Practice clients. Directed
patient to call 9-1-1 for medical emergencies, or forward messages for medical staff.
ADDITIONAL INFORMATION
QUALIFICATIONS
9 years experience as a Professional Landman, including In-house, Field & Independent contract work
Proficient, Microsoft Office software including Word, Excel, Outlook, Groove
Experience managing projects requiring attention to sensitive deadlines & exceptional time management
Extensive experience maneuvering government offices including District & County Clerks' Offices, Central
Appraisal District & County Tax Office, as well as various Title Plants
May perform record searches online
Various experiences include retail, customer service, and cashiering, with some retail management
5+ years combined experiences include light office duties, shipping receiving, purchasing, quality control,
assembly and production
1 year iLandman experience
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