Customer Service Sales

Brittany E. Cook

**** ********** ***** **** **** Apt. 5G Bronx, N.Y. 10475 718-***-****

***************@*****.***

Objective: To develop my interpersonal and professional skills within a reputable company that will embrace and cultivate my desire to understand the world of technology and service.

Education: Berkeley College, New York, NY

Candidate for Bachelor of Business Administration Degree

Major: Business Management

GPA: 3.6

Experience: Starbucks Coffee November 2006-April 2015

515 Madison Avenue New York, N.Y.

Position: Shift Supervisor

Provide a great environment for both customers and employees

Ensure great customer service

Manage cash handling, deposits, key holding, deployment and customer service

Increase average ticket sales by 5%

Motivate my team to improve morale

Create innovative ideas to drive sales and production

Sephora August 2010-December 2011

1500 Broadway W New York, N.Y.

Position: Cash Coordinator

Provide excellent service to all clients

Transform beauty and ensure our clients are leaving with life changing experiences and not just make-up.

Conduct beauty consultations and coordinate store events

Volunteering:

October 2013 & 2014

Making Strides AgainstBreast Cancer Walk

Prospect Park

Skills:

Excellent speaking/reading skills Alpha and Numeric Data Entry Typing approximately 60/WPM Proficient in Microsoft Word, Power Point, and Excel Highly experienced with personal computers, Windows/Mac based programs, and adding and removing software/hardware

Contact this candidate