Sales Health Information
Resume:
Joseph C. Guest
***** ****** ****** ********, ** 48128 313-***-**** acqbfg@r.postjobfree.com
www.linkedin.com/in/jconradguest/ www.jconradguest.com
Writer, blogger, business analyst, copywriter, and editor who successfully interacts with clients, high level
management and subject matter experts (SME) to write proposals for FORTUNE 500 companies that result in
winning business. Ability to write and combine content into a singular voice for a variety of audiences.
Intermediate to advanced proficiency of Microsoft suite of applications, SharePoint, Salesforce, and Qvidian.
Authored key components, including our qualifications and parts of the executive summary, of a
proposal for MetroChicago HIE, which will ultimately connect more than 90 hospitals, 45,000
physicians, and nine million patients in the greater Chicago area.
Served as the communications conduit between the sales team, executives, legal, finance, and SME for
RFPs from the private sector as well as state and federal healthcare providers; analyzed RFPs to
determine client requirements, and wrote or developed content for products that span the full spectrum
of population health, including analytics and exchange of health information.
Successfully created and revised proposals and client deliverables to improve readability and timeliness in
ships, achieving a higher than average percentage of contract accepts.
Wrote client deliverables that streamlined project findings and increased repeat business.
Maintained a health blog and wrote white papers, taking advantage of search engine optimization (SEO)
that increased traffic to company website by approximately eight percent.
WORK HISTORY
WorkForce Software; Proposal Writer 2014 – 2015
Project managed the RFP process; assisted with bid decisions, analyzing RFPs to determine client
requirements, and served as communications conduit between the sales team and SME.
Maintained a content database (Qvidian) dedicated to products and services pertaining to time and
attendance and workforce analytics solutions.
Santa Rosa Consulting, Inc.; Sales Support Analyst 2013 – 2014
Project managed RFP process; assisted with bid decisions, analyzing RFPs for client requirements, and
served as communications conduit between the sales team, executives, legal, finance, and SME.
Maintained content databases (SharePoint and Qvidian) for products and services pertaining to health
information exchange, including implementation of software, service level agreements, support, and
Office of the National Coordinator (ONC) regulations pertaining to Meaningful Use.
Key contributor to proposal for the MetroChicago HIE, a robust infrastructure for sharing, analyzing
and reporting health information.
Maintained company health blog, resulting in increased traffic.
Xerox Corporation, Healthcare Solutions Division
Proposal Development Senior Specialist 2012 – 2013
Worked with high level management as well as SME, executives, legal, and finance, to craft winning
proposals, several worth multiple millions of dollars, and facilitated the review process; included technical
writing in the IT healthcare arena.
Wrote content for RFP responses for the private sector as well as federal and state agencies.
Managed proposal process to established quality standards. Attention to detail resulted in proposals that
won a high percentage of business.
Joseph C. Guest
Thomson Reuters (now Truven Health Analytics, Inc.); Technical Writer 2010 – 2012
Amassed content and maintained a content database (RFP Machine) dedicated to products and services
dedicated to health information exchange and ONC regulations pertaining to Meaningful Use, including
implementation of software, analytics, and developing service level agreements.
Responded to RFP questions concerning product and service offerings (technical writing).
Used proposal knowledge to create procedures to support and streamline the proposal submission
process, resulting in higher quality of proposals.
Affiliated Computer Services, Inc., Healthcare Solutions Division (ACS Healthcare Solutions)
Business Development Support Coordinator 1997 – 2010
Worked with high level management as well as SME to craft winning proposals. Proposals included
projects for health information exchange systems and implementation of clinical data exchange systems
such as electronic medical records, pharmacy, claims and lab, as well as implementation of all common
software vendors MEDITECH, Epic, Siemens, Cerner, etc.
Project managed and wrote/developed content to RFP responses for both the private sector as well as
state and federal healthcare providers.
Managed proposals to established quality standards. Attention to detail resulted in professionally
prepared documents that won high dollar contracts and earned company recognition.
Contributed a chapter to the procedures manual on how to write a comprehensive status report.
Created and published the company newsletter when a colleague was on maternity leave.
EDUCATION
Henry Ford Community College, Dearborn, Michigan Computer Design & Drafting (CADD), 1988
Specs Howard School of Broadcast Arts, Southfield, Michigan Certified & FCC Licensed, 1978
A variety of webinars on proposal writing
REFERENCES1
Karen Lindgren David Murray
558 Castle Pines Parkway WorkForce Software
Unit B4 no. 194 38705 Seven Mile Road, Suite 300
Castle Rock, CO 80108 Livonia, MI 48152
acqbfg@r.postjobfree.com acqbfg@r.postjobfree.com
Former colleague at ACS Healthcare Solutions Former colleague
Marie Reed Anna Grassi
2680 White Rock Drive 47440 Savannah Drive
Buford, GA 30519 Macomb, MI 48044
acqbfg@r.postjobfree.com acqbfg@r.postjobfree.com
Former colleague at ACS Healthcare Solutions Supervisor at ACS Healthcare Solutions
Maintains personal relationships with all references.
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