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Operations Supervisor - Warehouse/Logistics

Location:
Hamilton, ON, Canada
Posted:
June 19, 2015

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Resume:

Dear Hiring Committee:

With a passion for learning and growth, the motivation to succeed, the ability to learn quickly, adapt to any

environment and a particular talent for motivating, organizing, leading and maximizing the skill set of others to

help them work to their full potential, I believe I have the qualifications to join your reputable organization as a

Supervisor.

Some of the key talents that I can bring your organization include:

More than 15 years Supervisory experience with two major airlines which brings strong shipping and

receiving experience in a transportation, warehousing, freight forwarding environment.

Warehouse experience including RF scanning for warehousing.

Expert in team building to achieve productivity, performance, quality and safety.

The ability to “make quick, accurate decisions” that in most cases saved time and money, solved

problems and achieved objectives.

Ability to orient and train staff on operations; emergency procedures and tools and equipment.

Unique leadership skills that can outperform company’s goals.

Now, I would like to put my drive, energy and experience to work for your team. As my resume indicates I

believe that due to my strong ability to plan, direct and control the daily operations of a major airline, as well as

my staff training experience and many years of leadership training I would be more than capable of handling

this challenging position.

As you review my resume I hope a central point stands out: I do excel when I am accountable for results in a

tight deadline environment where attention to detail is a must.

Words on paper do not replace phone or face-to-face conversation. I would welcome a personal interview to

discuss my skills and abilities in detail. I offer the necessary experience, dedication and personal qualities to

serve as an excellent Supervisor in assisting your organization reach its objectives.

Sincerely,

Ron S. Roskovich

289-***-****

**********@*****.***

Ron S. Roskovich

83 Lupo Dr., Waterdown, ON L0R 2H3

289-***-**** **********@*****.***

https://ca.linkedin.com/in/ronsroskovich

Accomplished Supervisor & Mentor...

With a Passion for Building a Strong Team of High Performance Employees

Experienced supervisor with over 15 years of experience in a fast-paced, tight deadline

warehouse environment which involved the continual monitoring and supervision of

30 - 100 employees at any given time.

Strong shipping and receiving experience in a transportation, warehousing, freight

forwarding environment.

Rewarded for on-time performance and cost control procedures that increased freight

revenue by 10% and a reduction in load time by 7%.

Received Manager of the Year honors based on a management style that motivates staff

productivity.

Extensive experience orienting and training staff on job specific and safety

requirements which resulted in a 25% reduction in workplace injuries.

Professional personal development experience, specializing in one-on-one coaching.

PROFESSIONAL PROFILE:

Accomplished Supervisor: Recognized as an expert in training and mentoring a workforce

along with coordinating and managing assigned tasks to meet internal and external customer

needs. Strong track record in identifying opportunities to improve or develop processes to

achieve greater efficiency.

Respected Leader: Implemented extensive job and safety training – resulting in increased

employee productivity; enhancing team’s ability to identify, isolate and eliminate work

hazards; and creating an exceptional work attitude. Able to build highly motivated teams

focused on achieving goals.

Interpersonal Skills: Ability to work as part of a team and with minimal supervision.

Ability to create rapport quickly when dealing with customer queries. Able to maintain

positive business relationships with clients and staff.

Technical Skills: Radio Frequency Systems; Transportation of Dangerous Goods

(Certificate) – August, 2013. Able to operate forklift and pallet jack along with experience

operating heavy equipment.

PROFESSIONAL EXPERIENCE

Air Canada – Operations Supervisor – 1992 – 2013

Hands-on supervisor with experience in a full range of warehouse operations. Bringing

development of staff through one-on-one coaching and task specific training. Providing an

organized, detail-oriented approach, with the ability to prioritize & delegate tasks effectively.

Supervised the day to day operations within the cargo terminal.

Continual monitoring and supervision of 30 – 100 employees at any given time.

Identified opportunities to improve or develop processes to achieve greater efficiency.

Worked with management to maximize operational performance in areas of on time

performance, staffing, training and safety.

Selected to implement a new training division on all Air Canada aircraft duties and

policies.

Instrumental in reorganizing freight processes to identify and control revenue

initiatives.

Handled the supervision of cargo of various worldwide airlines with the arrival and

dispatching of aircraft.

Coached and trained Station Attendants with the handling of passenger and cargo

aircraft and ground equipment.

Coordinated and ensured that the aircraft is ready for a secure on-time departure.

Held responsible for quality control of products and goods received.

Ensured all areas were kept clean and orderly.

Performed math calculations on a consistent basis with accuracy.

Maintained accurate records of the materials received and transported out of the

warehouse.

Communicated effectively and with the ability to problem solve in a quick and effective

manner.

Oversaws the safe and efficient handling of aircraft between the time of arrival and the

time that the aircraft is dispatched.

Responsible for the ensuring all ground equipment is operational prior to arrival and

departures.

Education & Training:

Valid License - Dangerous Goods (Certificate) – August, 2013

Eastern Airlines Internal Sales Program – Successfully passed ISP Program in the

upper 5%.

Business Management – Macon State College, Macon, Georgia

Computer Science – Somerset College – Somerville, New Jersey

Burlington Central High School – Grade 13 (University Entrance), Honors

Professional Development Courses

• Thinking Into Results Program for Leaders/Success Coach - A Leadership Program to

Improve Results.

• Attended all Lead Customer Service Agent Training seminars.

• Dale Carnegie Professional Speaking Seminars – Received top award in three

categories.



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