Dear Hiring Committee:
With a passion for learning and growth, the motivation to succeed, the ability to learn quickly, adapt to any
environment and a particular talent for motivating, organizing, leading and maximizing the skill set of others to
help them work to their full potential, I believe I have the qualifications to join your reputable organization as a
Supervisor.
Some of the key talents that I can bring your organization include:
More than 15 years Supervisory experience with two major airlines which brings strong shipping and
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receiving experience in a transportation, warehousing, freight forwarding environment.
Warehouse experience including RF scanning for warehousing.
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Expert in team building to achieve productivity, performance, quality and safety.
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The ability to “make quick, accurate decisions” that in most cases saved time and money, solved
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problems and achieved objectives.
Ability to orient and train staff on operations; emergency procedures and tools and equipment.
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Unique leadership skills that can outperform company’s goals.
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Now, I would like to put my drive, energy and experience to work for your team. As my resume indicates I
believe that due to my strong ability to plan, direct and control the daily operations of a major airline, as well as
my staff training experience and many years of leadership training I would be more than capable of handling
this challenging position.
As you review my resume I hope a central point stands out: I do excel when I am accountable for results in a
tight deadline environment where attention to detail is a must.
Words on paper do not replace phone or face-to-face conversation. I would welcome a personal interview to
discuss my skills and abilities in detail. I offer the necessary experience, dedication and personal qualities to
serve as an excellent Supervisor in assisting your organization reach its objectives.
Sincerely,
Ron S. Roskovich
**********@*****.***
Ron S. Roskovich
83 Lupo Dr., Waterdown, ON L0R 2H3
289-***-**** **********@*****.***
https://ca.linkedin.com/in/ronsroskovich
Accomplished Supervisor & Mentor...
With a Passion for Building a Strong Team of High Performance Employees
Experienced supervisor with over 15 years of experience in a fast-paced, tight deadline
warehouse environment which involved the continual monitoring and supervision of
30 - 100 employees at any given time.
Strong shipping and receiving experience in a transportation, warehousing, freight
forwarding environment.
Rewarded for on-time performance and cost control procedures that increased freight
revenue by 10% and a reduction in load time by 7%.
Received Manager of the Year honors based on a management style that motivates staff
productivity.
Extensive experience orienting and training staff on job specific and safety
requirements which resulted in a 25% reduction in workplace injuries.
Professional personal development experience, specializing in one-on-one coaching.
PROFESSIONAL PROFILE:
Accomplished Supervisor: Recognized as an expert in training and mentoring a workforce
along with coordinating and managing assigned tasks to meet internal and external customer
needs. Strong track record in identifying opportunities to improve or develop processes to
achieve greater efficiency.
Respected Leader: Implemented extensive job and safety training – resulting in increased
employee productivity; enhancing team’s ability to identify, isolate and eliminate work
hazards; and creating an exceptional work attitude. Able to build highly motivated teams
focused on achieving goals.
Interpersonal Skills: Ability to work as part of a team and with minimal supervision.
Ability to create rapport quickly when dealing with customer queries. Able to maintain
positive business relationships with clients and staff.
Technical Skills: Radio Frequency Systems; Transportation of Dangerous Goods
(Certificate) – August, 2013. Able to operate forklift and pallet jack along with experience
operating heavy equipment.
PROFESSIONAL EXPERIENCE
Air Canada – Operations Supervisor – 1992 – 2013
Hands-on supervisor with experience in a full range of warehouse operations. Bringing
development of staff through one-on-one coaching and task specific training. Providing an
organized, detail-oriented approach, with the ability to prioritize & delegate tasks effectively.
Supervised the day to day operations within the cargo terminal.
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Continual monitoring and supervision of 30 – 100 employees at any given time.
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Identified opportunities to improve or develop processes to achieve greater efficiency.
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Worked with management to maximize operational performance in areas of on time
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performance, staffing, training and safety.
Selected to implement a new training division on all Air Canada aircraft duties and
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policies.
Instrumental in reorganizing freight processes to identify and control revenue
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initiatives.
Handled the supervision of cargo of various worldwide airlines with the arrival and
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dispatching of aircraft.
Coached and trained Station Attendants with the handling of passenger and cargo
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aircraft and ground equipment.
Coordinated and ensured that the aircraft is ready for a secure on-time departure.
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Held responsible for quality control of products and goods received.
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Ensured all areas were kept clean and orderly.
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Performed math calculations on a consistent basis with accuracy.
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Maintained accurate records of the materials received and transported out of the
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warehouse.
Communicated effectively and with the ability to problem solve in a quick and effective
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manner.
Oversaws the safe and efficient handling of aircraft between the time of arrival and the
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time that the aircraft is dispatched.
Responsible for the ensuring all ground equipment is operational prior to arrival and
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departures.
Education & Training:
Valid License - Dangerous Goods (Certificate) – August, 2013
Eastern Airlines Internal Sales Program – Successfully passed ISP Program in the
upper 5%.
Business Management – Macon State College, Macon, Georgia
Computer Science – Somerset College – Somerville, New Jersey
Burlington Central High School – Grade 13 (University Entrance), Honors
Professional Development Courses
• Thinking Into Results Program for Leaders/Success Coach - A Leadership Program to
Improve Results.
• Attended all Lead Customer Service Agent Training seminars.
• Dale Carnegie Professional Speaking Seminars – Received top award in three
categories.