IT project analysis, process design, and software implementation guru

Benjamin Murken

** ***** ** ** ********** within government, small business, and corporate settings

Management of Information Systems and Transportation Logistics degrees with expertise in:

• Process documentation, analysis, and improvement

• Business application requirement and design management

• Data, reporting, and information system analysis

RESULTS

State of Minnesota, IT Senior Business Analyst 5/2009 - 5/12, 6/13 – current

Provide dedicated analysis on large projects and a combined BA and PM role on smaller projects less than $200,000; work with purchased and internally developed systems; involved with all aspects of software development lifecycle within Agile environments

• Implement Salesforce.com custom objects to align with new business processes

• Engineered new processes to move from paper records to e-forms in database centric system

• Saved multiple full time employee equivalents by reducing data entry and storage costs

• Analyzed business via Lean Kaizen principles to establish new procure to pay process

• Wrote design specifications for interfaces handling $5 million of transactions / month

• Developed data mapping across legacy systems to new PeopleSoft implementation

• Obtained business needs for local, state, and federal reporting

• Wrote and executed SQL queries and SSRS reports for data quality assurance

• Technical: Microsoft Office, Project, Visio, SQL, SSRS, SharePoint, PeopleSoft, OBIEE, Salesforce

Burger King Corporate, IT Project Manager & Senior Business Analyst 5/2012 – 5/2013

Split BA and PM role; contract work for three million dollar Hyperion ERP implementation, vendor project management, and new global process projects

• Hyperion Planning and Financial Management implementation

• Managed three million dollar budget, schedule, and vendor design and development team

• Created project management documentation for compliance, training, support, and recovery

• Managed project schedules, deliverables, and third party development team for intranet redesign

• Obtained business requirements, project documentation and user acceptance sign off

POS system BI data management

• Developed data testing strategy for disparate franchise POS data to fit into corporate standards

• Provided quality assurance for product master data moving from restaurant POS to BI solution

• HRIS process global implementation

• Designed data forms for common HR requests in global environment

• Worked with SAP technical team to create reporting solution

• Technical: Microsoft Office, Project, Visio, SQL, Oracle Hyperion, XML, HTML, SAP

Northwestern Mutual, Financial Planner & Business Analyst 1/2006 – 7/2011

Created planning department, processes, and documentation to assist new financial sales reps; Transitioned into freelance planner role to assist high level senior managers and producers

• Increased new representatives average annual sales from 60,000 to 123,000 (105% gain)

• Developed standardized processes for data entry, financial analysis, and plan reviews

• Implemented results tracking system for network office

• Technical: ESI NaviPlan, Siebel eBusiness, Net Exchange Pro, Microsoft Office

3M, IT Project Manager 1/2001 – 2/2006

Progressed from developer to analyst to project manager position

• MatrixOne Product Lifecycle Management (PLM) - Bill of Material (BOM) project management

• Forecasted resources, scope, dependencies, and time scheduling

• Planned priorities and communicated progress with steering team committee

• Created risk management, change management, and communication plans

• Obtained key requirements, process flows, and reporting needs from stakeholders

• Department Process Lead

• Re-engineered department software development process to meet FDA 21-CFR regulations

• Created, reviewed, and updated project use case, design, testing, and training templates

• Reduced average capital project time and costs resulting in $200,000 annual savings

• Prototyped, led development team, and worked with engineering teams via six sigma methodology

• Developed database to improve tax communication, resulting in $100,000 annual cost avoidance

• Technical: ENOVIA MatrixOne, IBM Rational suite, Lotus Notes suite, Microsoft Office

EDUCATION

Iowa State University 1997 – 2000

Management of Information Systems, Bachelor of Science 12/2000

• Coursework: programming, database design, process analysis, system management

Transportation Logistics, Bachelor of Science 5/2000

• Coursework: supply chain management, international planning, logistics business strategies

PERSONAL

SproutNourishment.com & WanderFit.co, Founder 2013 - current

• Web development and administration for fitness, health and nutrition websites

• Small business accounting, market research, operations management and product development

Hill-Murray High School, Volleyball Coach 2006 - 2013

• Individual skill refinement, team goal setting, group leadership

• Program administration, scouting, and statistical analysis

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