Customer Service Human Resource
Resume:
CURRICULUM VITAE
Name: Sonika Gupta
Correspondence Address: C-65, BSF Society, Pie – Ist, Greater Noida
Contact No.: 979-***-****
Email add: ******.*****.*******@*****.***
CAREER OBJECTIVE
To enhance my managerial and creativity in the corporate world through continuous learning, determination and commitment and utilize them for the achievement of personal as well as organizational goals
CAREER PROGRESSION
Last Working with Investors Clinic Infratech Pvt. Ltd. till Dec-2013
Job Responsibility:
Data management
Customer service and query management
Bridge the gap between sales & process and other issues
Verification of the KYC process
ACADEMIC QUALIFICATION
Degree
Board
Year
Percentage
M.B.A
Gautam Budh Technical University
2012
65%
B.C.A
MCRPV University Bhopal
2010
67.22%
Intermediate
U.P. Board
2007
53%
High School
U.P. Board
2005
60%
SPECIALIZATION
MBA in Human Resource & Marketing.
PROFESSIONAL QUALIFICATION
Diploma in Web Designing.
VB.net
C, C++
Ms-Access, oracle
Microsoft Office
TRAINING
Completed summer training of 45 days in J.K. Tyres Banmore, Gwalior (M.P.)
Completed winter training on “Decision making process of customer buying behavior”.
HOBBIES & INTERESTS
Explore the new things & Reading Books & debate with people.
CURRICULAR ACTIVITIES
Participate in the National seminar of Confederation of Indian Industry (CII) on “Latest HR Mobilization Practices.”
Participation in the conference on “Impact of Financial Crises on Indian Economy.”
Participation in the Training given on “Marketing Skills.”
LANGUAGE KNOWN
Hindi & English
PERSONAL PROFILE
Name: Sonika Gupta
Date of Birth: 04th October, 1990
Husband’s Name: Mr. Piyush Khare
Martial Status: Married
Nationality: Indian
Gender: Female
Religion: Hindu
Permanent Address: House no-1087/2, Nai Basti
Jhansi, U.P. 284002
I here by declare that above-mentioned information is correct to the best of my knowledge.
Date: 21/06/2015
Place: Greater Noida (SonikaGupta)
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