Customer Service Representative
Resume:
Jarmella Cubiz
International Call Center Rep - Tree House Internet Group
New Haven, CT
*************@*****.*** - 203-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
International Call Center Rep
Tree House Internet Group - Seymour, CT - 2015 to Present
Owner/Retailer
Cubiz Variety - West Haven, CT - 2009 to Present
Specialize in vending clothing and food
● Catering lunch to community events
● Wholesale merchandise to community vendors
● Merchandise includes fast foods, drinks, shoes, clothing, and accessories
Office Team - New Haven, CT
Customer Service Representative
Inframetals - 2012 to 2012
2012
● Answered Switchboard of 60 phone lines
● Met with customers and assisted them with placing orders with orders
● Administrative duties included;filing, mailing and faxing documents some data entry
Customer Service/Receptionist/Administrative Assistant
Insurance Programmers, Inc - Wallingford, CT - 2008 to 2010
Help to coordinate the interview process of new employees and insurance providers.
● Handled over 900 calls a week and promptly transferred them to 65+ employees.
● Provided Customer support to managers for clients regarding insurance, pensions, annuities, cobra
insurance and insurance claims.
● Responsible for filing and data entry.
● Scanned documents for claims and insurance agents into the intranet system.
● Greeted clients and assisted them in their appointment process
Medical File Clerk
Yale New Haven Hospital - 2007 to 2008
Responsible for filing and pulling medical records
● Data entry of medical patient information
Customer Service Representative
WTNH - 2007 to 2007
2007
● Handled calls and promptly forwarded them to appropriate staff.
● Greeted people and prompted them for interviews with reporters
● Managed front lobby, filed, faxed, and front office clerical tasks
EDUCATION
Bachelor's in Music Production
Full Sail University
Associates in Biblical Studies
St. Thomas
2008
ADDITIONAL INFORMATION
● Over 15 years of Customer Service experience.
● Over 10 years of administrative professional experience.
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